What are the responsibilities and job description for the Client Service Representative position at Berkshire Veterinary Hospital?
Berkshire Veterinary Hospital is looking to add a compassionate and skilled Veterinary Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. As part of our team, you’ll work with the latest technology and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.
Berkshire Veterinary Hospital proudly serves the pets of Pittsfield, MA and surrounding areas and is a full-service, AAHA accredited veterinary hospital. Our knowledgeable staff is committed to giving your cherished pets the best care possible. We provide a variety of services and care for your pets just like family! Berkshire Veterinary Hospital has a fun-loving team that is very client focused and offers exceptional customer service. https://berkshirevet.com/
Veterinary Client Service Representative
Berkshire Veterinary Hospital
Pittsfield, MA
Salary: starting at $18/hr
WHAT YOU’LL DO
- Provide compassionate care to pet patients and their loved ones
- Keep accurate medical records in accordance with hospital policy
- Prepare and maintain the exam rooms
- Answer phone calls and book appointments
- Prepare estimates for procedures and discuss financial commitments with clients
- Explain necessary follow-up and home care instructions
- Stock clinic treatment area and exam rooms, and inform inventory manager when supplies need to be ordered
- Check in patients for appointments and check out and invoice clients
- Fill prescriptions
BENEFITS
We’re passionate about helping you reach your greatest potential – both at work and at home. As a result, our total compensation package is as outstanding and rewarding as the world’s longest belly rub and ear massage combined:
- Great pay with competitive medical, dental, and vision insurance coverage
- 401K with a company match of up to 4%- after 6 months of service
- Generous paid time off
- Mental Health Resources
- Company-paid bonding leave
Plus, special benefits to utilize for your own pet:
- Pet Care: Discounts on veterinary services and products
- Pet Diagnostics: Discounts on reference lab testing
- Pet Food: Discounts on Purina pet foods
- Pet Insurance: Discounts available with our preferred vendor
REQUIREMENTS
- High school diploma or equivalent
- Veterinary Technician Certification (CVT) or License (LVT) required
- Three to five years of prior veterinary experience required
Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.
Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry. We’re hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. When it all comes together with the joy of working with pets, our career opportunities are as exhilarating as climbing a toy mountain of a gazillion new squeaky balls.
Employment will require the successful completion of references and background check.
Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.
Learn more about our career opportunities at: https://rarebreedvet.com/careers/