SVP, Customer and Broker Engagement

Who are we? 

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?

Learn more about our unique culture and history.

Job Opportunity: 

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Senior Vice President, Southeast Region Customer and Broker Engagement Leader. The Regional Customer & Broker Engagement Leader is responsible for guiding and facilitating the regional growth strategy for Berkshire Hathaway Specialty across product lines, and for developing worthwhile business opportunities through active engagement with brokers and customers. This is an important leadership role with responsibility to the product leaders and teams, leading the effort to enhance BHSI profile, driving market strategies to deepen and expand our broker and customer relationships and maximizing opportunities across our businesses. This person works in close collaboration with the product leaders and teams in New York, Boston, Atlanta and future locations. Specific responsibilities include:

Duties & Responsibilities:

• Lead regional visibility and engagement strategy for key cities in the southeastern region, on behalf of all product teams 
• Coordinate and prioritize target account and customer relationship growth strategies with the team
• Facilitate introductions and generate qualified new business opportunities with target customers 
• Lead customer relationships for key accounts in the southeast region
• Lead execution of regional broker communication strategy, reflecting a strong understanding of BHSI products, capabilities, risk appetite and competitive differentiators
• Gather and provide our team useful intelligence about broker portfolios, key accounts and influencers including client executives, industry specialists, and producers
• Track and assess regional broker performance, supporting underwriting teams with relevant broker data (KPI’s, broker portfolio information) 

 Qualifications, Skills and Experience:

• 20 years of commercial insurance industry experience including but not limited to customer relationship management, technical (underwriting, claims, broking, or risk management) experience with an accomplished track record for execution and productivity
• Tangible portfolio of meaningful customer and broker relationships
• Highly refined collaboration and influence leadership skills useful for both internal teammate and external customer and broker relationships 
• Excellent communication skills 
• Well balanced strategic planning and tactical execution as a team player and individual contributor
• Broad analytical skills, particularly in collecting, developing and monitoring performance
• 65% travel requirement for customer and broker engagement within the region
• C&BE regional leader must be based in BHSI’s Atlanta, GA office.

BHSI Offers:

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
• Benefits that support your life and well-being, which include: