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Senior Insurance Analyst, Customer & Broker Engagement

Berkshire Hathaway Specialty Insurance
New York, NY Full Time
POSTED ON 8/21/2025
AVAILABLE BEFORE 10/20/2025

Who are we? 
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world?

Learn more about our unique culture and history. 

 

Job Opportunity: 

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Senior Analyst in the Customer & Broker Engagement team in our New York Office.  This role will help lead customer & broker relationship operations at BHSI. You will have the opportunity to engage with a global suite of executives, product line leaders, underwriters and brokers while leading daily operations from a support and coordination level. The successful candidate will have assigned regional, product line and broker support roles and handle customer & broker related research projects, champion the use of our internal Intelligence system, as well as present and organize internal and external meetings. This role requires someone interested in supporting the daily operations of a global team and flexible enough to take on a new challenge every day.  The role is wide-ranging and provides exceptional growth opportunities for motivated candidates.


Duties & Responsibilities:

  • Gather and provide intelligence on broker portfolios, key accounts and influencers including client executives, industry specialists, and producers.
  • Coordinate with product line teams on target account projects, industry research and multiline opportunity identification.
  • Review and monitor broker performance, supporting underwriting teams with relevant broker data (KPI’s, broker portfolio information).
  • Drive increased customer & broker data quality at the national and global levels within our custom-built intelligence system.
  • Coordinate and prepare briefings for customer & broker conferences and meetings.
  • Research prospective customers utilizing internal and external sources. 

 

 Qualifications, Skills, and Experience:

  • 5 years property / casualty insurance experience
  • A deep understanding of the insurance industry, including key brokers, competitors, and product lines
  • Advanced Excel, Word, and database management skills
  • Strong analytical and problem-solving skills
  • Proven attention to detail
  • Must be proactive and able to work within a team environment
  • Ability to understand data systems and workflow process
  • Strong presentation and communication skills; both verbal and written

 

BHSI Offers:

  • A competitive package and exciting growth opportunities for career-oriented teammates. 
  • A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. 
  • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. 
  • Benefits that support your life and well-being, which include: 
    • Comprehensive Health, Dental and Vision benefits 
    • Disability Insurance (both short-term and long-term) 
    • Life Insurance (for you and your family) 
    • Accidental Death & Dismemberment Insurance (for you and your family) 
    • Flexible Spending Accounts 
    • Health Reimbursement Account 
    • Employee Assistance Program 
    • Retirement Savings 401(k) Plan with Company Match 
    • Generous holiday and Paid Time Off 
    • Tuition Reimbursement 
    • Paid Parental Leave

 

The base salary for this position is from $90,000 to $115,000 plus annual bonus eligibility; a candidate’s salary is determined by their relevant skills, experience, and location. We value our teammates- both their capabilities and character- as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization

 

Salary : $90,000 - $115,000

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