What are the responsibilities and job description for the Claims Adjuster Trainee position at Berkshire Hathaway Homestate Companies?
WHAT WE'RE LOOKING FOR
Are you searching for a unique opportunity that offers exceptional training and career growth with a dynamic and growing organization? Berkshire Hathaway Homestate Companies is searching for bright individuals looking to begin a challenging, yet rewarding career path as a Workers’ Compensation Claims Professional.
Upon successful completion of the Claims Training program, the Claims Adjuster Trainee will be responsible for management of a caseload of workers compensation claims from inception to resolution. Responsibilities include initial investigation and analysis, strategic planning, management of medical care and legal process, and client relations. This individual will continue to build on claims knowledge and claims will increase in number and complexity.
\n- Successfully completes classroom training introducing workers compensation claims handling strategies, medical terminology, statutory requirements, and investigative skills.
- Conducts initial investigation of reported claims to determine coverage, compensability, severity, and gather all other relevant information via three-point contact telephone calls.
- Calculates appropriate reserves for each claim and ensures that reserves are adjusted as needed per authority guidelines.
- Develops and updates a Plan of Action for the successful resolution of each claim.
- Makes prompt, sound decisions on issues that arise based on the best information available, ensuring that work is performed in accordance with Company guidelines and applicable statutory requirements. Timely escalates issues/red flags to Supervisor.
- Ensures benefits due injured worker are calculated and issued appropriately in accordance with legal requirements including the issuance of appropriate notices and filings.
- Fosters a positive and close working relationship with internal and external partners, including Call Center, Medical Management, Special Investigations, and Indemnity Adjusting Staff.
- Minimum of High School Diploma or equivalent certificate required; Bachelor’s degree from four-year college or university is preferred.
- Minimum one year of related training or general experience
- Ability to communicate effectively verbally and in writing; bilingual ability preferred
- Exceptional interpersonal and customer service skills
- Ability to manage and prioritize multiple assignments in a fast-paced environment
- Strong organization skills to ensure tasks are completed within hard deadlines
- Basic mathematical skills to calculate monetary reserves
- Knowledge of Microsoft Word, Powerpoint, Excel, Outlook
- Full Training Program
- Growth and advancement opportunities
- Work - Life Balance
- Manageable Caseloads
- Modernized Historical Setting in East Sacramento
- Free Lot Parking
- Paid Time Off
- Paid Holidays
- Retirements Savings Match
- Group Health Insurance (Medical, Dental, and Vision)
- Life and AD&D Insurance
- Long Term Disability Insurance
- Accident and Critical Illness Insurance
- Flexible Savings Accounts
- Paid Community Volunteer Day
- Employee Assistance Program
- Tuition Reimbursement Program
- Employee Referral Program
- Diversity, Equity and Inclusion Program
In accordance with the California Equal Pay Act, the starting hourly wage for this job is $32.6924. This hourly wage is what the employer reasonably expects to pay for the position based on potential employee qualifications, operational needs and other considerations consistent with applicable law. The pay scale applies only to this position and only if it is filled in California. The pay scale may be different for other positions or in other locations.