What are the responsibilities and job description for the Agent Services Administrator position at Berkshire Hathaway HomeServices PenFed Realty?
Company Description
Berkshire Hathaway HomeServices PenFed Realty is a full-service real estate company with 2,000 professionals and over 50 offices, ready to assist clients with buying or selling a home. A wholly-owned subsidiary of PenFed Credit Union with $27 billion in assets, PenFed Realty is backed by the powerful Berkshire Hathaway HomeServices brand. This combination has fueled our growth throughout the Mid-Atlantic, earning recognition as one of the top one percent of real estate brokerages nationwide. We offer complete service coverage in multiple states and specialized services such as luxury property sales, corporate relocation, and a national referral network.
Role Description
This is a full-time, on-site role for a Service Representative located in Tysons Corner, VA. The Service Representative will handle customer inquiries, assist clients with transactions, provide information on property listings, coordinate with real estate professionals, and ensure excellent customer service. The role requires effective communication, problem-solving, and administrative skills to support the day-to-day operations of our real estate office.
Qualifications
- Customer service, communication, and interpersonal skills
- Experience in handling client inquiries and providing information
- Organizational and administrative skills
- Ability to coordinate and cooperate with real estate professionals
- Problem-solving and conflict resolution skills
- Proficiency in using office software and real estate systems
- High school diploma; a Bachelor's degree in a relevant field is a plus