What are the responsibilities and job description for the Office Manager position at Berkshire Hathaway HomeServices Hake Realty?
Office Manager
We are seeking a reliable, organized, and personable Office Manager to support daily operations and help keep our office running efficiently. This position is ideal for someone who enjoys working with people, managing details, supporting a team, and creating a professional, welcoming environment for clients, visitors, and staff.
The Office Manager will be responsible for front desk operations, administrative support, office organization, basic bookkeeping assistance, marketing support, scheduling, and client communication. The right candidate will be proactive, detail-oriented, tech-savvy, and comfortable balancing multiple priorities throughout the day.
Responsibilities
- Manage front desk operations, including greeting visitors, clients, and team members with professionalism and warmth.
- Answer and direct incoming calls using a multi-line phone system while maintaining excellent phone etiquette.
- Screen calls, take accurate messages, and route inquiries to the appropriate team member.
- Provide exceptional customer service by responding to client and staff inquiries promptly and professionally by phone, email, or in person.
- Oversee general office management duties, including maintaining office supplies, organizing workspaces, coordinating equipment maintenance, and helping ensure the office runs smoothly.
- Assist with marketing production and administrative support for office promotions, materials, mailings, and communications.
- Handle data entry, filing, proofreading, scanning, copying, and document management.
- Use Microsoft Office, Google Workspace, and other office systems to create, update, organize, and maintain documents, spreadsheets, calendars, and records.
- Support calendar management, appointment scheduling, meeting coordination, and staff communication.
- Maintain accurate records related to client interactions, invoices, internal communications, and office activity.
- Assist with basic bookkeeping tasks, including expense tracking, invoice organization, payment records, banking deposits, and financial data entry using Quicken or similar software.
- Help ensure office policies and procedures are followed consistently.
- Maintain confidentiality and professionalism when handling client, staff, and business information.
- Support special projects, errands, travel arrangements, event coordination, and personal assistant duties as needed.
Qualifications
- Previous experience in office management, administrative support, receptionist, or clerical roles preferred.
- Strong organizational skills with the ability to prioritize tasks and manage time effectively.
- Excellent written and verbal communication skills.
- Professional, friendly, and confident customer service skills.
- Experience answering phones and managing front desk responsibilities in a busy office environment.
- Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Proficiency with Google Workspace, including Gmail, Google Calendar, Google Drive, and Google Docs.
- Comfortable with data entry, digital filing systems, email communication, and basic office technology.
- Familiarity with Quicken or similar bookkeeping/accounting software is preferred.
- Ability to proofread documents and maintain accurate records.
- Bilingual abilities are a plus but not required.
- Must be dependable, detail-oriented, discreet, and able to work independently as well as part of a team.
- A positive attitude, strong work ethic, and willingness to jump in where needed are essential.
Ideal Candidate
The ideal candidate is someone who takes pride in creating an organized, efficient, and welcoming office environment. This person should be able to manage details without losing sight of the bigger picture, communicate professionally, and bring a calm, capable presence to the office each day.
If you are organized, proactive, personable, and enjoy being the person who keeps everything moving behind the scenes, we would love to hear from you.
Pay: From $15.00 per hour
Work Location: In person
Salary : $15