Manager of Business Analyst

Overview

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

BENEFITS :

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

Responsibilities

The Manager of Business Analysts is responsible for leading, developing, and scaling a high‑performing team of Business Analysts within an Agile product delivery organization. This role ensures that BAs are equipped with the skills, tools, and mindset required to operate effectively in value streams, drive clarity in requirements, and foster continuous improvement across teams. The Manager will serve as both a people leader and a strategic partner—coaching BAs, maturing BA practices, and collaborating cross‑functionally to support delivery of high‑quality business and technical solutions.

Key Responsibilities:

Leadership & People Development

• Lead, mentor, and develop a team of Business Analysts, providing coaching, performance feedback, and growth pathways.
• Build training programs to evolve BA capabilities in Agile practices, stakeholder engagement, and requirements craftsmanship.
• Foster a culture of accountability, empowerment, continuous learning, and collaboration—aligned with the organization’s values.

• Define and refine BA standards, tools, and processes to ensure consistency and high quality across the teams.
• Guide BAs in writing effective user stories, acceptance criteria, process flows, and functional specifications, aligning with best practices.

Continuous Improvement

• Reinforce best practices in requirements validation, UAT planning, gap analysis, and solution integrity.
• Identify opportunities to optimize processes, tooling, workflows, and delivery practices across teams.
• Track and monitor BA team performance metrics, delivery trends, and team capacity to drive continuous improvement.

Qualifications

• 5 years of experience in business analysis, with at least 2 years in a leadership role.
• Demonstrated experience mentoring or leading BAs or cross‑functional project teams.
• Strong communication, facilitation, and influence skills—capable of engaging and aligning diverse teams.
• High degree of organization, accountability, and comfort managing multiple priorities in a fast‑paced environment.
• Proactive, self-starter with the balance of technical knowledge and insurance business acumen is preferred.

Salary Range

The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.

Applicants must be authorized to work in the U.S. without current or future sponsorship.

Salary : $77,763 - $180,082