What are the responsibilities and job description for the Aerial Adventure Park Guides position at Berkshire East Mountain Resort?
Aerial Adventure Park Guides 66 Thunder Mountain Rd, Charlemont, MA, USA
16.50-16.75 per hour 16.50 -16.75 for returning employees
Hourly/Seasonal Complimentary use of summer activities at Berkshire
East, Zoar Outdoor and Catamount Ski Area, food and merchandise
discounts, friends & family vouchers; Provide instruction and guidance
for guests using the Aerial Adventure Park. Essential Duties and
Responsibilities: Greet guests and provide them with general course
information & direction. Check guests to ensure waivers are signed &
tickets are purchased. Familiarize guests with the safety equipment used
on the course. Observe and assist guests as they maneuver throughout the
attraction. Verify guests meet the age and weight restrictions of
attraction. Assess guest age and skill level/ ability and make
recommendations. Ensure that guests are using equipment properly and
safely. Monitor ticket times to assure everyone gets allotted time on
course. Perform retrievals and evacuations when necessary. Provide basic
first aid care when necessary. Perform course and gear inspections and
maintain proper documentation. Assist with the upkeep of grounds &
maintaining park equipment. Ensure that all guests have a fun and
Memorable Experience. Perform Other Tasks As Assigned By Manager.
Minimum Qualifications (Knowledge, Skills, Abilities): Skilled in
providing outstanding customer service. Display good judgment skills in
making decisions. Must follow company procedures for maintaining a safe
workplace. Must pay attention to detail and have an extreme dedication
to safety. Must have a friendly and fun disposition and connect with
guests. Prior experience working with children helpful. Core
Competencies: Decision Making: Use sound judgment to make good
decisions. Friendly Service: Treat people courteously and respond in a
helpful manner. Motivation: Maintain and display a high level of energy
& enthusiasm. Physical Demands: Must be comfortable working at heights
up to 30 feet. Must be physically fit and able to lift up to 50 lbs.
Must be under the maximum course weight requirements of 275 lb. Must be
able to stand, bend, climb, lift, reach, and pull repetitively. Must be
mentally attentive and focused at all times. Must be comfortable working
outside in all weather conditions. Shift Requirements: Weekend and
holiday mandatory. May cover shifts for both attractions, Aerial
Adventure Park and Tree House Trail. Training will be middle of May and
the position begins the end of May. Age Requirements: Applicants must be
at least age 18 for park operator & monitor positions Cori background
check required prior to being hired. First aid & CPR certification
preferred. Must successfully complete Aerial Park Course training.
16.50-16.75 per hour 16.50 -16.75 for returning employees
Hourly/Seasonal Complimentary use of summer activities at Berkshire
East, Zoar Outdoor and Catamount Ski Area, food and merchandise
discounts, friends & family vouchers; Provide instruction and guidance
for guests using the Aerial Adventure Park. Essential Duties and
Responsibilities: Greet guests and provide them with general course
information & direction. Check guests to ensure waivers are signed &
tickets are purchased. Familiarize guests with the safety equipment used
on the course. Observe and assist guests as they maneuver throughout the
attraction. Verify guests meet the age and weight restrictions of
attraction. Assess guest age and skill level/ ability and make
recommendations. Ensure that guests are using equipment properly and
safely. Monitor ticket times to assure everyone gets allotted time on
course. Perform retrievals and evacuations when necessary. Provide basic
first aid care when necessary. Perform course and gear inspections and
maintain proper documentation. Assist with the upkeep of grounds &
maintaining park equipment. Ensure that all guests have a fun and
Memorable Experience. Perform Other Tasks As Assigned By Manager.
Minimum Qualifications (Knowledge, Skills, Abilities): Skilled in
providing outstanding customer service. Display good judgment skills in
making decisions. Must follow company procedures for maintaining a safe
workplace. Must pay attention to detail and have an extreme dedication
to safety. Must have a friendly and fun disposition and connect with
guests. Prior experience working with children helpful. Core
Competencies: Decision Making: Use sound judgment to make good
decisions. Friendly Service: Treat people courteously and respond in a
helpful manner. Motivation: Maintain and display a high level of energy
& enthusiasm. Physical Demands: Must be comfortable working at heights
up to 30 feet. Must be physically fit and able to lift up to 50 lbs.
Must be under the maximum course weight requirements of 275 lb. Must be
able to stand, bend, climb, lift, reach, and pull repetitively. Must be
mentally attentive and focused at all times. Must be comfortable working
outside in all weather conditions. Shift Requirements: Weekend and
holiday mandatory. May cover shifts for both attractions, Aerial
Adventure Park and Tree House Trail. Training will be middle of May and
the position begins the end of May. Age Requirements: Applicants must be
at least age 18 for park operator & monitor positions Cori background
check required prior to being hired. First aid & CPR certification
preferred. Must successfully complete Aerial Park Course training.