Operations Coordinator

Berkshire County Kids’ Place & Violence Prevention Center is seeking an Operations Coordinator to join our team.

This position supports the day-to-day operations of our Children’s Advocacy Center and works closely with the Program Director, staff, and community partners. The position focuses on grants, data, reporting, administrative coordination, and multidisciplinary team (MDT) activities.

The Operations Coordinator will also have the opportunity to receive forensic interviewer training and become part of Kids’ Place’s forensic interviewing program.

Key Responsibilities

Operations, Grants & Data

• Support the Program Director with administrative and operational needs.
• Coordinate grant requirements, including data collection, tracking, reporting, and deadlines.
• Assist with grant applications, progress reports, and communication with funders.
• Maintain confidential databases and ensure accurate and secure information.
• Collect, organize, and analyze program and MDT data.
• Prepare monthly, quarterly, and annual reports.
• Assist with accreditation, program evaluation, and quality improvement projects.
• Maintain confidentiality and follow trauma-informed practices.

Forensic Interviewing & MDT Coordination

• Complete forensic interviewer training and ongoing professional development.
• Support the Kids’ Place forensic interviewing program.
• Work with forensic interviewers and MDT partners to support a coordinated process.
• Facilitate monthly Berkshire County Forensic Interviewer Peer Review meetings.
• Participate in statewide forensic interviewer meetings and trainings.
• Attend weekly District Attorney Child Abuse Unit meetings.
• Work with law enforcement, child protective services, prosecutors, medical providers, mental health professionals, and other community partners.
• Coordinate professional development opportunities for the Berkshire County MDT and community partners.
• Prepare and present quarterly data reports to MDT Leadership.

Qualifications

• Bachelor’s degree in human services, criminal justice, public administration, social work, communications, or a related field preferred. Relevant experience may be considered in place of a degree.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Experience with data, reporting, databases, or administrative systems preferred.
• Ability to manage multiple projects and deadlines.
• Strong computer skills, including Microsoft Office and spreadsheets.
• Ability to work independently and as part of a team.
• Ability to work effectively with community and multidisciplinary partners.
• Ability to maintain confidentiality when working with highly sensitive information.
• Knowledge of trauma-informed practices or the Children’s Advocacy Center model is preferred.
• Willingness to complete specialized forensic interviewer training.
• Valid driver’s license, reliable transportation, and automobile insurance required. Travel throughout Berkshire County is required. Mileage for approved work-related travel is reimbursed.

Pay: $54,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $54,000 - $60,000