What are the responsibilities and job description for the Restaurant & Operations Manager position at Berks Lanes?
Overview
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and
delicious food.
Our
Restaurant / Entertainment
Managers help bring this vision to life every day for guests of their centers—and have
a great time
doing so. The
Restaurant / Entertainment
Manager role is an active one where
you're
on your feet, coordinating multiple team members, and problem-solving in real time.
Our Restaurant
Entertainment
Managers
assist
the General Manager with all aspects of the center and its management. In the General Manager's absence,
they're
the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its
equipment as a whole
Managers
maintain
an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If
you've
ever thought of becoming a General Manager at one of o
ur centers, then the Restaurant / Entertainment
Manager is
a great place
to start.Â
Essential Duties
Get a glimpse of all
you'll
experience as a Restaurant/Hospitality Manager
MAKE GUESTS PRIORITY #1Â
valuable feedback, and actively addressing and resolving guest complaints
NEVER STOP IMPROVING
a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leaguesÂ
ASSEMBLE AN ALL-STAR TEAM
the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate...
DRIVE FOOD & BEVERAGE SALES
Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture
REMAIN FLEXIBLE
As
committed
member of our team,
you're
ready to fill in for your
center's
General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills.
You're
flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays.
What's
more,
you're
a dedicated team player
who's
great at developing the talents of your team, and
you're
looking to
ultimately take
the next step towards becoming a General
Manager.Â
Desired Skills
Check out the desired skills below and see if you have what it takes to join our world-class team
bend
and stand for periods of time, and may lift objects with some
assistance
LI-MR2
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com
The pay range for this position is $50,000k to $60,000k.
Benefits
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here:
www.bowlerocorp.com/careers/benefits
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and
delicious food.
Our
Restaurant / Entertainment
Managers help bring this vision to life every day for guests of their centers—and have
a great time
doing so. The
Restaurant / Entertainment
Manager role is an active one where
you're
on your feet, coordinating multiple team members, and problem-solving in real time.
Our Restaurant
Entertainment
Managers
assist
the General Manager with all aspects of the center and its management. In the General Manager's absence,
they're
the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its
equipment as a whole
- Amid all t
Managers
maintain
an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If
you've
ever thought of becoming a General Manager at one of o
ur centers, then the Restaurant / Entertainment
Manager is
a great place
to start.Â
Essential Duties
Get a glimpse of all
you'll
experience as a Restaurant/Hospitality Manager
MAKE GUESTS PRIORITY #1Â
- Be a champion for our guests, consistently delivering exceptional service,
valuable feedback, and actively addressing and resolving guest complaints
NEVER STOP IMPROVING
- Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience
- Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
- Develop and
a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leaguesÂ
ASSEMBLE AN ALL-STAR TEAM
- Recruit, hire, train, and schedule a talented team of hourly center staff
- Lead the team and influence them through effective motivation;
the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate...
DRIVE FOOD & BEVERAGE SALES
- Oversee the management and expansion of your
Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture
REMAIN FLEXIBLE
- An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.
As
committed
member of our team,
you're
ready to fill in for your
center's
General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills.
You're
flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays.
What's
more,
you're
a dedicated team player
who's
great at developing the talents of your team, and
you're
looking to
ultimately take
the next step towards becoming a General
Manager.Â
Desired Skills
Check out the desired skills below and see if you have what it takes to join our world-class team
- 2 Years of Management Experience
- Bachelor's Degree
- The ability to supervise center operations staff
- Strong Team Player
- Exceptional "People Developer"Â
- Customer Service Pro
- Knowledge of POS register systemsÂ
- Typical
bend
and stand for periods of time, and may lift objects with some
assistance
LI-MR2
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com
The pay range for this position is $50,000k to $60,000k.
Benefits
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here:
www.bowlerocorp.com/careers/benefits