What are the responsibilities and job description for the Production Administrator position at Berks Fire Water Restorations, Inc?
About Berks Fire Water Restorations, Inc.℠
Join our winning team! Berks Fire Water Restorations is a trusted leader in disaster restoration and reconstruction services, helping families and businesses rebuild after fire, water, storm, and other property damage.
We are seeking a Production Administrator to support our fast-paced production team. This key role focuses on scheduling jobs, coordinating resources, and providing exceptional customer communication. If you’re organized, detail-oriented, and thrive in a busy environment — we want to meet you!
Key Responsibilities
- Call customers to schedule and confirm jobs
- Coordinate job details with crews and field teams
- Manage daily schedules, resources, and equipment dispatch
- Track and update project data and job progress
- Maintain accurate records in company software systems
- Manage inventory, materials, and assets
- Provide administrative support to production management
Qualifications
- 5 years of experience in production planning, scheduling, or operations coordination
- Strong phone communication and customer service skills
- Excellent organizational and time management abilities
- Experience with scheduling and logistics in a fast-paced environment
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Excel, Word, and Outlook
- Ability to learn new software quickly
- Team-oriented, resourceful, and dependable
Education: Associate degree or higher preferred
Compensation & Benefits
- Competitive pay (commensurate with experience)
- Health, Dental, and Vision Insurance (eligible after 30 days)
- Life Insurance & Long-Term Disability
- Matching IRA up to 3%
- Paid Time Off (PTO)
- 401(k) with company match
- Health Savings Account (HSA)
- Growth opportunities with a stable, family-owned company
Schedule
- Monday to Friday, 7:30 AM–4:00 PM
- Some overtime as needed
- In-person position based in Reading, PA (19605)
- Must be able to reliably commute to the office
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- Associate (Preferred)
Experience:
- Microsoft Excel: 2 years (Preferred)
- Production planning: 2 years (Preferred)
Work Location: In person