Claims Trainee

Company Details

Berkley One is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the Berkley brand.

Why Join Us?At Berkley One, you’ll be part of a forward-thinking team that’s reimagining personal insurance. We’re building solutions that are as sophisticated and agile as the clients we serve—individuals and families who value innovation, simplicity, and exceptional service. You’ll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry.

What We Value

• A client-first mindset with a passion for delivering exceptional experiences
• Curiosity, creativity, and a drive to challenge the status quo
• Collaboration across disciplines to build smarter, more intuitive solutions
• Integrity, expertise, and a commitment to excellence

Join us in creating a new standard in personal insurance—where protection meets possibility.

#LI-AV1 #LI-HYBRID

This role will be based in our  Wilmington, DE office.  We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

The Company is an equal employment opportunity employer. 

Responsibilities

As a Berkley One Claims Trainee, you will engage in a structured training program that includes classroom instruction, self-directed learning, and hands-on experience across both property and casualty claims. This comprehensive training builds foundational expertise in high-net-worth personal lines claims handling, company policies and procedures, technical claims knowledge, and the delivery of exceptional claims service.

What you can expect:

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
• Internal mobility opportunities 
• Visibility to senior leaders and partnership with cross functional teams
• Opportunity to impact change
• Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

Industry Knowledge

• Build a broad understanding of the insurance industry, market dynamics, and economic factors.
• Gain insight into WRB and Berkley One’s operations, strategic goals, financial performance, and competitive strengths.

Claims Knowledge & Technical Expertise

• Learn to manage claims effectively through coverage analysis, investigation, reserving, and resolution.
• Identify and address coverage issues, determine cause and exposure, set timely reserves, and develop comprehensive action plans.
• Validate claims through policy review and communication with policyholders, claimants, and third parties.
• Conduct research to gather supporting documentation for accurate claim evaluation and resolution.
• Draft clear and professional correspondence, including coverage position letters and Reservation of Rights.
• Maintain organized claim files and adhere to documentation standards and diary protocols.
• Proactively manage claim inventory to ensure timely and efficient resolution.
• Participate in additional projects and assignments as needed.

Qualifications

• Bachelors degree or equivalent experience.
• Preference for insurance, risk management, and actuary majors.
• Exposure to P&C insurance through an internship or first job preferred.
• Strong verbal and written communication skills with a positive, professional demeanor.
• Detail-oriented, proactive, and able to thrive in a fast-paced team environment.
• Excellent interpersonal skills and ability to collaborate across all organizational levels and with customers.

Additional Company Details

Sponsorship Details