What are the responsibilities and job description for the Service Cashier/Admin position at Bergey's?
Bergey’s Inc. is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.com to learn more about our company.
We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.
Benefits
We offer a generous benefit package including:
Shift- Full Time
Summary
Receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction.
Essential Duties
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.
Benefits
We offer a generous benefit package including:
- Vacation and PTO time
- Paid Holidays
- 401k with profit sharing
- Medical, Dental and Vision insurance.
- Employee Assistant Program
- FSA and HSA Plans
- Life Insurance
- Opportunities for Advancement
- Employee Referral Program
- Employee Discount
Shift- Full Time
Summary
Receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction.
Essential Duties
- Greets customers at the cashier window in a pleasant and professional manner.
- Computes customer bills.
- Receives cash, checks and credit card payments from customers; records amount received.
- Makes change and issues receipts to customers.
- Provides cash refunds or credit memorandums to customers for returned merchandise.
- Reconciles cash drawer daily.
- Refers customers who have questions about the work performed, additional maintenance, or repairs etc. to the service advisor or other appropriate individual.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Maintains and files repair orders, parts invoices, rental forms; lists missing documents.
- Closes all open invoices.
- Assists service and parts department with telephone coverage.
- Provides clerical and secretarial assistance to parts and service departments.
- Maintains a professional appearance.
- Keeps work area neat and clean.
- Performs other duties as assigned.
- Other duties as assigned.
- Valid Driver's License
- Successful completion of pre-employment background checks and drug screening
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.