What are the responsibilities and job description for the Front Desk Administrator for a Dental Practice position at Berges Family Dentistry?
Join Our Close-Knit Dental Team!
We are a small, privately owned dental practice looking for an experienced, friendly, and motivated Front Desk Administrator to join our team as we prepare for the retirement of a valued longtime employee.
Our office is built around a close-knit team consisting of one doctor and two hygienists. We take pride in creating a welcoming environment for our patients and a supportive, positive atmosphere for our staff. We are looking for someone who appreciates the personal feel of a small private practice and is interested in becoming a long-term part of our dental family.
The ideal candidate is personable, organized, dependable, and confident in managing the administrative and financial responsibilities of a busy dental front office. Excellent interpersonal skills are essential, as this position plays an important role in creating a positive patient experience and keeping the office running smoothly.
We are a completely digital office utilizing Dentrix practice management software and Weave phone systems.
- Greeting patients warmly and providing exceptional customer service.
- Managing patient scheduling, appointments, and confirmations.
- Answering incoming calls and communicating with patients through our Weave phone system.
- Verifying dental insurance benefits and assisting with insurance-related questions.
- Preparing, submitting, and following up on dental insurance claims.
- Posting insurance payments and patient payments accurately in Dentrix.
- Reviewing accounts, reconciling insurance payments, and assisting with patient billing.
- Maintaining accurate digital patient records and front office documentation.
- Coordinating daily schedules and communicating effectively with the clinical team.
- Helping maintain an organized, efficient, and welcoming office environment.
- Previous dental front office experience strongly preferred.
- Working knowledge of dental insurance, claims processing, and insurance billing.
- Experience with payment posting and account management in Dentrix is highly preferred.
- Familiarity with Weave phone systems is a plus.
- Comfortable working in a completely digital dental office.
- Excellent communication and interpersonal skills.
- Strong attention to detail, organization, and follow-through.
- Ability to multitask while maintaining a friendly and professional demeanor.
- A positive attitude, team-oriented mindset, and willingness to learn.
We are not simply looking to fill a position. We are looking for the right person to become part of our team.
Our ideal candidate values relationships with patients and coworkers, takes pride in doing things well, and enjoys being part of a smaller practice where every team member matters. We hope to find someone who is looking for stability, consistency, and the opportunity to grow with our office for years to come.
This is an opportunity to step into an established position with the benefit of learning from an experienced team as we transition through the retirement of a longtime employee.
If you are an experienced dental administrative professional who enjoys working in a friendly, team-oriented private practice and is looking for a place to call home, we would love to hear from you!
Please submit your resume and a brief introduction telling us a little about yourself and your dental office experience.
Salary : $25 - $30