Commercial Lines Account Executive

The Account Executive manages a book of middle-market commercial insurance clients, partnering with Producers to support and grow relationships with both existing clients and prospective accounts. This role delivers exceptional service by overseeing renewals, identifying coverage gaps, negotiating with carriers, and collaborating with internal teams to provide timely, high-quality solutions.

Salary Range: $60,000.00 - $80,000.00 per year

Annual Base Salary Commission Bonus Opportunities

• High School diploma or equivalent; Associate degree in business or related field preferred.
• Minimum of 3 years of experience in the insurance industry, with a focus on commercial lines and property & casualty products.
• Active NM Property & Casualty insurance license.
• Proven experience managing a book of business, including renewals, coverage analysis, and carrier negotiations.
• Proficiency with agency management systems (e.g., Applied Epic) and Microsoft Office Suite.
• Experience working directly with clients in a consultative or account management capacity.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong knowledge of commercial insurance products, coverages, rating procedures, underwriting processes, and industry operations to effectively manage assigned clients and prospects.
• Ability to build, maintain, and strengthen relationships with clients, carriers, and internal team members.
• Excellent written and verbal communication skills, with the ability to present information clearly and professionally.
• Strong analytical and critical thinking abilities for evaluating coverage needs and developing tailored solutions.
• Adept at negotiating to secure favorable coverage, pricing, and terms for clients.
• Strong attention to detail and accuracy.
• Ability to prioritize tasks, adapt to changing priorities, and manage multiple responsibilities effectively.
• Proactive problem-solving skills with the ability to identify and resolve issues independently.
• Demonstrated sense of urgency with strong follow-up and organizational skills.
• Collaborative mindset with the ability to work well independently and as part of a team.
• Commitment to maintaining confidentiality of sensitive client, carrier, and company information.
• Strong computer and data entry skills with proficiency, including Microsoft Office Suite, agency management systems, rating tools, and carrier website navigation.

• Drive the new client process by evaluating their needs, collecting required information, researching policy options, presenting recommendations, securing coverage, managing policy cancellations, and negotiating with carriers as necessary.
• Review existing policies by analyzing liability limits, exposures, and replacement costs; identifying coverage gaps; recommending enhancements; and binding renewals.
• Provide responsive client service by delivering product and coverage information, quoting new business, processing renewals and cancellations, handling payments, and ensuring timely delivery of requested documentation.
• Promote account growth by educating clients, cross-selling and up-selling additional coverages, and recommending policy changes to enhance protection.
• Prepare and submit ACORD applications for new and renewal business to obtain market indications.
• Manage renewal strategy by proactively initiating and coordinating renewal activities for assigned accounts.
• Market new and renewal business to carriers, securing competitive terms and conditions.
• Negotiate with underwriters to obtain optimal coverage and pricing.
• Prepare agency-billed invoices and premium finance agreements for insured signatures.
• Ensure policy accuracy by reviewing and processing new and renewal policies prior to electronic delivery.
• Issue required documentation, such as certificates of insurance, auto ID cards, and other policy-related materials.
• Maintain complete and accurate records by documenting all interactions, transactions, and actions taken in the agency management system.
• Engage in continuous professional development to enhance performance and support career growth.