What are the responsibilities and job description for the Box Office Associate position at Bergen Performing Arts Center?
Careers
Employment with the bergenPAC is more than work. Staff members enrich and develop their love of entertainment while contributing their skills and talents to our art center.
Career opportunities at bergenPAC include a wide range of experience, technical skills and education. There are positions in stage production, administration, finance, operations, education, development, security, and other professional areas.
Box Office Associate
Date posted: September 11, 2026
Pay: $16.00 per hour
Job description:
Responsibilities:
- Guest Relations; maintain superior customer service and act as a brand ambassador for BergenPAC
- Answer phones with prompt and courteous attitude
- Ticket Sales
- Use of Archtics to process ticket sales over the phone or in person.
- Cash handling and management a cash drawer of $400.00
- Guarantee tickets are provided to patron via their preferred method of Mail, Will-Call, E-Mail, or SMS.
- Will-Call
- Retrieving patron’s tickets in the ticketing window before performance date/time.
- Work Box Office window during performances
- Distribution of tickets that are held in Will Call (see above)
- Selling of tickets to patrons (see above)
- Printing of patron’s tickets that were purchased tickets through Ticketmaster directly.
- Reprinting Tickets as needed.
- Process opening and closing paperwork
- Any other responsibilities as assigned by the Box Office Managers.
Required:
- Flexible hours - many hours for this position will be night and weekends.
- Basic Excel/Word knowledge
Preferred:
- Strong Computer/Technical skills
- Previous knowledge of Ticketmaster/Archtics Programs
- Previous Ticketing experience.
- Bilingual – Spanish preferred
Interested and qualified candidates should send their resumes
Job Type: Part-time
Salary : $16