What are the responsibilities and job description for the Service Advisor position at Berena's Automotive Center?
Pay: $20-$35 per hourJob description:Would you describe your current job as the most family-friendly auto repair shop in Trumbull County? Our team does.NO WEEKENDS. Make time with your family and do the things you want to do. We worked half-days on Saturdays for years, so we know… it’s life-changing when you STOP DOING THAT!STABILITY. Plenty of work… loyal customers and an awesome online reputation. There are people waiting in line for the services you provide.Elite Customer Service TrainingAWESOME CO-WORKERS. When we ask employees what they love most about working here, the first answer is always “the people!” Have fun at work and at play. After work: Team picnics, Christmas Party, axe throwing, bowlingPOSITIVE LEADERSHIP. Hands-on owners, open communication, actually respond to your needs.Rated "Best of the Best" Gold in 2021 and 2022, 2023, 2025New Shop Tools & Top Tier Equipment to be the best of the best!Influence. YOU have a voice in deciding what else we need and how we should optimize our processes.Paid Time Off Company HolidaysMedical / Health InsuranceAccident Insurance, plus Short-Term Disability & other Supplemental Insurances you can add onSimple IRA with 3% matching – We’ll help you get prepared for RetirementNotary Services (no cost)Why not be part of something bigger. You’ve chosen such a noble career. You serve people. You do hard things. You make the public safer. You’ve spent years growing your skills, and you have so much to offer. Come be part of a team that SEES you, VALUES you, and will give you opportunities to do something that MATTERS in our community and in people’s lives!Our goal is to be the new “Work Home” that you need.Customer Service Representative Requirements (Does this describe you?)Off the chart phone skills and customer service.Ability to make a sale through honesty and integrity.Kick-ass knowledge of how to use a computer.Ability to create service orders, estimates and quotes for the best customers!Schedule appointments and maintain an organized schedule.Show confidence and have the ability clearly educate about the requested service on the repair order - Some automotive knowledge helpful but not required.Coordinating parts ordering and follow up appointment with customer.Love ongoing Training provided to help you succeed in aspects of the above.Valid Driver’s License.Professional Experience with customer service.Basic knowledge of vehicle repairs.At least 18 years of age.Job Type: Full-timeBenefits:401(k) matching.Health insurance.Paid time off.Ability to Commute:Niles, OH 44446Work Location: In person
Salary : $20 - $35