Escrow Assistant

Duties:

Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.

Job Level Summary:

Intermediate levels require a solid understanding of functional tasks

Assistance may be required from more experienced team members will vary depending on task complexity

Work may be reviewed for new or more complex tasks

Provide a wide range of support within a functional area

Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operation2 years’ experience in an escrow related experience

Essential Functions

Performs a wide range of administrative duties to gather information and assist in the escrow process

Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions

Communicates requirements and other information to clients

Interprets various agreements as they relate to closing and prepare all documents required for transactions

Skills:

Customer service skills

Problem solving skills

Strong organizational skills

Knowledge of MS Office suite

Excellent verbal/written communication skills

Able to maintain professionalism and a positive service attitude at all times

Strong detail orientation

Knowledge of company and/or client operating systems

Education:

Minimum Requirement - HS Diploma or Equivalent