What are the responsibilities and job description for the Customer Care Representative position at Berean Group International, Inc.?
Claims Analyst / Customer Care Representative
Location: Chino CA
Pay Rate: 25/hr
Contract: 12 months with possible extension or conversion
Schedule: On-site M-F with hours 6-230 PM PST and should be expected to prepare for possible OT
Top 3 Skills:
- This is NOT a high level role, this person will be involved on the FLOOR.
- They will help with investigations, they will need to be VERY strong in Excel, and root cause analysis skills.
- 2-3 years experience would be preferred, also open to looking at folks who have come from more of an office background but have industry experience.
This job might be for you if:
- Excellent verbal and written communication skills,listen effectively and solicit input from others
- Excellent organizational skills including the ability to handle multiple demands and assignments, the ability to prioritize tasks effectively and efficiently, and drive issues/ tasks to closure
- Candidate must be a self-starter, highly motivated, and results driven
- Strong problem-solving skills and experience with root cause analysis and implementation of corrective action for process related concerns
- Proficiency with MS Office suite of products, especially Powerpoint and Excel
- Ability to work effectively in a group setting as well as independently
Salary : $25