What are the responsibilities and job description for the Loan Servicing Specialist position at Benworth Capital?
Company Description
Benworth Capital is a private hard money lender offering alternative financing for individuals and businesses unable to secure traditional loans. Established in 2008, Benworth provides fair and flexible lending solutions to facilitate the purchase or refinancing of residential and commercial properties. As one of Florida’s leading providers of hard money loans, the company has expanded its operations by opening an office in San Juan, Puerto Rico in 2021. Benworth is a licensed and reputable lender dedicated to meeting the unique financial needs of its clients.
Role Description
This is a full-time on-site role for a Loan Servicing Specialist located in Coral Gables, FL. The Loan Servicing Specialist will be responsible for managing and maintaining loan accounts, including processing payments, handling loan modifications, and keeping accurate records. Daily responsibilities will also include responding to customer inquiries, resolving payment discrepancies, preparing reports, and ensuring compliance with regulations and company policies.
Qualifications
- Strong knowledge of loan processing, account management, and loan modifications
- Proficiency in customer service, communication, and issue resolution
- Attention to detail and experience with maintaining accurate financial records
- Familiarity with regulatory compliance requirements in lending and financial services
- Organizational skills, ability to multitask, and work efficiently in an on-site environment
- Proficiency in loan servicing software and Microsoft Office Suite
- Experience in hard money or alternative financing is a plus
- Bachelor’s degree in Business, Finance, or a related field preferred or equivalent work experience