What are the responsibilities and job description for the Warehouse & Field Operations Specialist position at Benton Triage?
Warehouse & Field Operations Specialist
About the Role
We're looking for a hands-on Warehouse & Field Operations Specialist to keep the fiber network build running smoothly. They will their time between managing warehouse inventory and working in the field, supporting contractors, checking quality, and helping resolve installation issues. If they like variety, take ownership of their work, and are comfortable both in a warehouse and out in the field, this role is for them.
Key Responsibilities
Warehouse & Inventory
- Unload semi-trucks and receive incoming shipments
- Be on-site to receive deliveries when they arrive
- Distribute stock and materials to contractors
- Manage inventory, keeping accurate counts and records
- Conduct quarterly inventory audits
Field Operations
- Perform quality control (QC) inspections in the field when not handling warehouse duties
- Complete installs and run drops as needed
- Troubleshoot issues alongside contractors and help resolve problems on the job
Partner & Customer Communication
- Meet regularly with Conexon representatives
- Meet with customers and handle escalations professionally and promptly
Qualifications
- Experience in warehouse, inventory, or logistics work (or comparable field experience)
- Ability to lift 100lbs and work in outdoor conditions, including heat, cold, and rain
- Comfortable operating [forklift/pallet jack, if applicable]; certification a plus
- Strong organizational skills and attention to detail
- Clear, professional communication with contractors, customers, and partners
- Valid driver's license and reliable transportation
- Ability to work independently and adapt to changing daily priorities
Preferred Qualifications
- Experience with fiber optic installation, drop work, or telecom construction
- Familiarity with inventory management software
- Background in QC or field inspection
Working Conditions
- Mix of warehouse, office, and outdoor field work. Wind, rain, snow.
- Must be on-site for scheduled deliveries
- Physical work including lifting, climbing, and extended time on your feet
- Must be able to carry a 28ft ladder and be at heights for extended periods of time