What are the responsibilities and job description for the Front Office Associate position at Bent Tree Family Physicians?
Bent Tree Family Physicians is an established, highly respected family practice serving the North Dallas community since 1987. We are seeking a professional, customer-focused and energetic Front Office Associate to join our growing team. This position is ideal for someone who thrives in a fast-paced medical environment, enjoys interacting with patients and takes pride in providing exceptional customer service.
What You Will Do:
- Greet and check in patients with professionalism and warmth
- Assist with patient registration
- Schedule appointments and manage incoming calls
- Collect co-pays and patient balances
- Check out patients and coordinate follow-up appointments
- Post and reconcile payments collected
- Scan and upload documents into our EMR system
- Support front office operations and assist team members
What We Are Looking For:
- Friendly and professional communication skills
- Strong customer service mindset
- Exceptional attention to detail
- Resourceful and solution focused
- Reliable, adaptable and team-oriented personality
- Comfortable learning technology and EMR systems
- Positive energy and willingness to cross-train
Preferred Experience and Education:
- Medical front office or customer service experience
- Multi-line phone experience
- High School Graduate or equivalent
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 1 year (Preferred)
Work Location: In person
Salary : $18