What are the responsibilities and job description for the Asst. Property Manager position at Benoit Management?
Company Description Benoit Management is a property management company headquartered in Rego Park, NY serving Cooperative communities in Queens. The organization focuses on delivering dependable, client-centered property services that support both owners and residents. Team members benefit from working in a professional environment that values accountability, clear communication, and operational excellence. Benoit Management offers opportunities to grow skills in property operations, resident relations, and real estate services while contributing to well-maintained and efficiently run properties.
Role Description The Asst. Property Manager is a full-time, on-site role based in the New York City Metropolitan Area. This role supports the Property Manager in overseeing daily property operations, including coordinating maintenance requests, monitoring building cleanliness, and ensuring that safety and regulatory standards are met. The Asst. Property Manager interacts with residents and tenants, responds to inquiries, manages move-ins and move-outs, and helps resolve service issues in a timely, professional manner. Responsibilities also include assisting with rent collection, preparing reports, updating property records, and collaborating with vendors and contractors to maintain building systems and common areas. The role requires consistent on-site presence, strong organizational skills, and a focus on quality service and resident satisfaction.
Qualifications
- Demonstrated experience in Co-op property management, residential leasing, or facilities coordination, preferably in a multifamily or commercial setting.
- Strong organizational and time-management abilities, with capacity to handle multiple tasks, deadlines, and resident requests efficiently.
- Fluency in both Mandarin Chinese and English languages are mandatory.
- Excellent written and verbal communication skills, with a professional, customer-focused approach to working with residents, owners, and vendors.
- Comfort with basic office software (e.g., email, spreadsheets, and property management platforms); ability to maintain accurate digital and paper records.
- Knowledge of building operations, maintenance processes, and safety or housing regulations in the New York City Metropolitan Area is highly beneficial.
- Ability to work on-site regularly, respond to occasional urgent issues, and collaborate effectively with a diverse team, including members of the Board of Directors.
- High school diploma or equivalent required; additional coursework or certification in property management, real estate, or business is a plus.
- ARM Certification is helpful but not required.
- Prior experience in customer service or hospitality environments is beneficial for handling resident interactions and conflict resolution.