What are the responsibilities and job description for the Retail Front-End Coordinator position at Bennetts Company?
Retail Frontline Team Lead responsible for driving a strong customer experience, strengthening customer loyalty, and ensuring accurate register operations.
Key Responsibilities
Key Responsibilities
- Lead and support the retail frontline team to deliver exceptional customer service.
- Train, mentor, and coach associates to perform effectively.
- Oversee register coverage and manage associate breaks to maintain smooth operations.
- Monitor cash controls and ensure accurate, compliant register procedures.
- Maintain operational, safety, and merchandising standards on the sales floor.
- Proven leadership/people-management capability.
- Strong focus on customer experience and loyalty.
- Attention to detail with cash handling and register accuracy.
- Ability to uphold safety and operational standards while coaching others.