What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Benjie Wechsler - State Farm Agent?
Looking for energetic, team oriented person who loves to interact with people and provide them with exceptional service.
Benefits:
Benefits:
- Salary plus bonus
- PAID TIME OFF (vacation, sick leave, personal time)
- 8 Paid Holidays
- Mon-Friday
- 8:30-5:00
- Paid training
- License Reimbursement
- Mentorship with over 100 years combined experience
- Agency since 1983
- Health Ins
- Life Insurance
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Licensed in property and casualty
- Licensed in life and health
Salary : $45,000 - $50,000