What are the responsibilities and job description for the Customer Service Representative position at Benjamin's Power Washing?
Welcome to Benjamin’s Power Washing, your trusted partner in restoring the beauty and cleanliness of your property. Based out of Methuen, MA, we are dedicated to delivering top-notch, affordable power washing services to both homeowners and businesses. Led by Jake Benjamin, the founder and owner of Benjamin’s Power Washing, we take immense pride in revitalizing properties and exceeding our clients’ expectations.
This is a full-time on-site role for a Customer Service Representative located in Methuen, MA. The Customer Service Representative will be responsible for handling customer inquiries, scheduling appointments, providing information about services, and resolving issues in a timely and professional manner. The representative will also be responsible for maintaining accurate records of customer interactions and transactions.
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Customer service experience
- Ability to manage multiple tasks and priorities effectively
- Experience with scheduling and appointment setting
- Proficiency in using computer systems and software
- Positive attitude and a strong work ethic
- High school diploma or equivalent education