What are the responsibilities and job description for the Host/Hostess position at Benjamin Restaurant Group?
Benjamin Restaurant Group is seeking an experienced, polished Host/Hostess to join our New York City team.
This is a full-time, on-site role in a fast-paced, high-volume restaurant serving a discerning, high-profile clientele. The ideal candidate must deliver exceptional hospitality both in person and over the phone while remaining professional, organized, and composed during busy service.
RESPONSIBILITIES
• Greet and welcome guests with warmth and professionalism
• Manage reservations, waitlists, and seating efficiently
• Answer calls with excellent phone etiquette and hospitality
• Coordinate table flow with management and the front-of-house team
• Handle guest requests with professionalism and discretion
QUALIFICATIONS
• Previous host/hostess experience in fine dining, upscale, or high-volume restaurants preferred
• Strong hospitality and customer service skills
• Excellent in-person and phone communication
• Polished, professional, and confident demeanor
• Ability to multitask and thrive in a fast-paced environment
• Strong organization and attention to detail
• NYC restaurant experience preferred