What are the responsibilities and job description for the Plumbing Service Technician position at Benjamin Franklin Plumbing?
Benjamin franklin Plumbing is hiring Residential Service Plumbers to join our team of skilled and energetic professionals! We are committed to delivering exceptional plumbing service and outstanding customer experiences every day. As a Residential Service Technician with Benjamin Franklin Plumbing, you’ll provide top-quality residential plumbing repairs, maintenance, and installations, always treating customers with the utmost respect and attention. This role includes on-the-job training, shadowing, and continuous learning while following workplace procedures and safety guidelines. We are passionate about growing our business through long-term relationships with our customers, team members, and community, and we’re looking for team members who share that same dedication.
Why Benjamin Franklin Plumbing?We offer a comprehensive, competitive package designed to reward your expertise and support your future:
Compensation & StabilityGuaranteed Weekly Pay
Uncapped commission with the potential to earn $100,000
Full-time, year-round work
401(k) with employer match
Benefits That Put You FirstChoose from HMO, PPO, or HDHP medical plans
Immediate access to benefits starting the first of the month after 30 days
Paid Time Off (PTO) & paid holidays
Life Insurance, Short-Term and Long-Term Disability
Health Savings Account (HSA) options
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
24/7 telehealth services
Tools & PerksCompany take-home vehicle, fuel card, and iPad provided
30% employee discount on our services
Champions Club — top performers earn all-expenses-paid vacation trips for themselves and a guest
Ongoing training, development, and leadership programs
Supportive work environment that prioritizes growth and teamwork
Career AdvancementAs part of Service Minds, alongside Mister Sparky and One Hour Heating & Air Conditioning, you’ll have access to multiple career paths and long-term advancement opportunities.
What You’ll DoAs a Residential Service Technician, you will:
Perform high-quality plumbing repairs, maintenance, and installations in homes
Diagnose plumbing issues, troubleshoot problems, and provide accurate, effective solutions
Deliver exceptional customer service by educating homeowners on their plumbing systems and offering professional recommendations
Present service options and guide customers through repair, replacement, and upgrade decisions
Ensure all work meets industry standards, safety protocols, and local plumbing codes
Build strong customer relationships through professionalism, communication, and integrity
Maintain clean work areas and properly manage tools, equipment, and company vehicles
Document work using ServiceTitan
What It Takes to SucceedWe’re looking for technicians who bring:
2 years of residential plumbing experience, including service calls
Strong troubleshooting, diagnostic, and problem-solving skills
Ability to meet sales goals and KPIs with a customer-first approach
Valid driver’s license with a clean driving record
Ability to pass a background check and drug screening
Professionalism, reliability, and dedication to safety
Strong communication and customer service skills
Ability to work independently and as part of a collaborative team
Why You’ll Love Working HereAt Benjamin Franklin Plumbing, you’ll work in a supportive environment that values your talent, helps you grow, and rewards your hard work. We pride ourselves on creating a culture where employees feel empowered, respected, and part of a team that’s committed to excellence.
If you're passionate about delivering top-tier plumbing service and want a company that invests in your success, apply today and start building your future with Benjamin Franklin Plumbing.
Equal Employment OpportunityAt Benjamin Franklin Plumbing, we are proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. We believe that every individual’s unique background and perspective enriches our team and contributes to our success.
We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive equal consideration for employment, and we are dedicated to fostering a culture where all employees can thrive and reach their full potential in a safe and supportive work environment.
Disclaimer StatementThis is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
PI281063409
Why Benjamin Franklin Plumbing?We offer a comprehensive, competitive package designed to reward your expertise and support your future:
Compensation & StabilityGuaranteed Weekly Pay
Uncapped commission with the potential to earn $100,000
Full-time, year-round work
401(k) with employer match
Benefits That Put You FirstChoose from HMO, PPO, or HDHP medical plans
Immediate access to benefits starting the first of the month after 30 days
Paid Time Off (PTO) & paid holidays
Life Insurance, Short-Term and Long-Term Disability
Health Savings Account (HSA) options
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
24/7 telehealth services
Tools & PerksCompany take-home vehicle, fuel card, and iPad provided
30% employee discount on our services
Champions Club — top performers earn all-expenses-paid vacation trips for themselves and a guest
Ongoing training, development, and leadership programs
Supportive work environment that prioritizes growth and teamwork
Career AdvancementAs part of Service Minds, alongside Mister Sparky and One Hour Heating & Air Conditioning, you’ll have access to multiple career paths and long-term advancement opportunities.
What You’ll DoAs a Residential Service Technician, you will:
Perform high-quality plumbing repairs, maintenance, and installations in homes
Diagnose plumbing issues, troubleshoot problems, and provide accurate, effective solutions
Deliver exceptional customer service by educating homeowners on their plumbing systems and offering professional recommendations
Present service options and guide customers through repair, replacement, and upgrade decisions
Ensure all work meets industry standards, safety protocols, and local plumbing codes
Build strong customer relationships through professionalism, communication, and integrity
Maintain clean work areas and properly manage tools, equipment, and company vehicles
Document work using ServiceTitan
What It Takes to SucceedWe’re looking for technicians who bring:
2 years of residential plumbing experience, including service calls
Strong troubleshooting, diagnostic, and problem-solving skills
Ability to meet sales goals and KPIs with a customer-first approach
Valid driver’s license with a clean driving record
Ability to pass a background check and drug screening
Professionalism, reliability, and dedication to safety
Strong communication and customer service skills
Ability to work independently and as part of a collaborative team
Why You’ll Love Working HereAt Benjamin Franklin Plumbing, you’ll work in a supportive environment that values your talent, helps you grow, and rewards your hard work. We pride ourselves on creating a culture where employees feel empowered, respected, and part of a team that’s committed to excellence.
If you're passionate about delivering top-tier plumbing service and want a company that invests in your success, apply today and start building your future with Benjamin Franklin Plumbing.
Equal Employment OpportunityAt Benjamin Franklin Plumbing, we are proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. We believe that every individual’s unique background and perspective enriches our team and contributes to our success.
We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive equal consideration for employment, and we are dedicated to fostering a culture where all employees can thrive and reach their full potential in a safe and supportive work environment.
Disclaimer StatementThis is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
PI281063409
Salary : $100,000