What are the responsibilities and job description for the Commercial HVAC/ Refrigeration operations manager position at Benjamin Franklin Plumbing of Tyler, TX?
Benefits:
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Vision insurance
- Wellness resources
- Bonus based on performance
- Company car
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
About the Role:
J and J commercial Services of Tyler and Longview, TX is looking for a driven and experienced Commercial HVAC/Refrigeration Operations Manager to lead our growing team in East Texas. This is an exciting opportunity to take ownership of day-to-day operations, drive performance, and make a real impact in a fast-paced, service-driven environment. If you're a seasoned industry professional ready to step into a leadership role, we want to hear from you!
Responsibilities:
- Oversee daily operations of commercial HVAC and refrigeration service, installation, and maintenance teams
- Manage scheduling, dispatching, and workflow coordination to ensure timely and efficient service delivery
- Monitor job performance, quality control, and customer satisfaction across all commercial accounts
- Recruit, train, mentor, and evaluate HVAC/refrigeration technicians and support staff
- Develop and manage departmental budgets, labor costs, and operational expenses
- Build and maintain strong relationships with commercial clients, vendors, and contractors
- Ensure compliance with all safety regulations, codes, and industry standards
- Identify opportunities for business growth, process improvements, and service expansion
Requirements:
- 5 years of experience in commercial HVAC and/or refrigeration, with at least 2 years in a management or supervisory role
- Strong knowledge of commercial HVAC systems, refrigeration equipment, and industry best practices
- EPA 608 Certification required; additional certifications (NATE, CMHE) a plus
- Proven ability to lead, motivate, and develop a team of skilled technicians
- Excellent organizational, communication, and problem-solving skills
- Experience with service management software and scheduling platforms preferred
- Valid driver's license with a clean driving record
- Strong business acumen with the ability to manage budgets and drive profitability
About Us:
J and J commercial Services is a trusted name in the East Texas area, known for delivering prompt, professional, and high-quality service — Our customers rely on us for our expertise and integrity, and our team members thrive in a culture built on respect, growth, and opportunity. Join a company where your skills are valued and your career can truly flourish.
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.
Salary : $100,000 - $125,000