What are the responsibilities and job description for the Residential Journeyman Plumber position at Benjamin Franklin Plumbing of In-Town Atlanta, GA?
WHAT WE OFFER - YOUR FULL COMPENSATION & BENEFITS PACKAGE
- $30–$35/hr base pay DOE — reviewed at 90 days and annually thereafter | $72,800/yr to $120,000/yr)
- $3,000 Sign-On Bonus — $1,500 after 30 days / $1,500 at your 9-month anniversary
- $1,500 referral bonus for each licensed plumber you refer (unlimited)
- Milestone retention bonuses: $750 (9mo) / $1,500 (1yr) / $2,500 (2yr) / $1,000/yr loyalty from year 3
- Bonus and commission opportunities based on performance
- Clear 4-tier promotion path from Day 1: Service Tech → Senior Tech → Lead Tech → Service Manager
- Take-home company service vehicle dedicated fuel card, fully stocked
- Health plan with capped deductible - no $10,000 surprises
- Dental, Vision, STD/LTD and life insurance coverage options
- Options for 401(k) with company match — vesting at 1 year
- 10 days PTO (Year 1–2) → 15 days (Year 3 ) paid holidays birthday off
- Short-term disability and life insurance coverage
- $750/yr personal tool allowance
- Company iPhone ServiceTitan app — fully paperless, efficient dispatch
- Weekly uniform cleaning service provided $200 annual boot allowance
- Full Benjamin Franklin Plumbing / Authority Brands training curriculum — paid, on the clock
- Flexible work schedule, possible 4:3 options
WHO WE ARE
We’re Benjamin Franklin Plumbing® - “The Punctual Plumber” - serving residential and light commercial customers across the neighborhoods of Intown Atlanta.
We’re part of the Authority Brands family, which means national brand recognition, world-class training, and the marketing muscle of a major franchise network — combined with the culture and care of a local business where you know the owner’s name.
Our mission is to positively impact the quality of life of the people we employ & the homeowners we serve. We change people’s lives for the better — and that starts with how we treat you.
Our culture runs on four values we call TRAC: Transparency (we tell you what’s happening and why), Respect (every person on this team is treated with dignity), Accountability (we own our results — all of us), and Commitment (we invest in your growth every single day). These aren’t wall art. They’re how we make decisions.
We built this offer around one question: what would make a top-tier licensed plumber stay here for 10 years? Here’s what we came up with:
JOB SUMMARY
A licensed journeyman plumber who serves the clients of the company by expertly servicing, repairing, and replacing plumbing systems.
JOB DUTIES
- Diagnose and repair residential and light commercial plumbing systems, including drain, waste, vent, water supply, and gas lines
- Install, repair, and replace fixtures, water heaters (traditional and tankless), toilets, faucets, and water treatment systems
- Perform camera inspections, pipe locating, hydro-jetting, and sewer line diagnostics using company-provided equipment
- Present customers with transparent, flat-rate pricing and service recommendations aligned with BFP brand standards
- Wears floor savers while in the client’s home and maintains a neat work area while performing a repair or scheduled service
- Educate customers on plumbing maintenance and BFP service plans in a professional, non-pressuring manner
- Maintain a clean, organized, fully stocked take-home service vehicle — a core requirement of the BFP brand promise
- Document all work orders, parts used, and job notes via ServiceTitan mobile app
- Arrive on time, every time — the BFP 'Punctual Plumber' brand promise is your operating standard
- Comply with all Georgia State Plumbing Code requirements and company safety protocols
WHAT YOU BRING
- Active Georgia Journeyman Plumber License (required — non-negotiable)
- Valid Georgia Driver's License; clean MVR required to operate company take-home vehicle
- 3 years of residential plumbing service experience
- Confident customer communicator — you represent the Benjamin Franklin Plumbing® brand on every call
- Ability to pass background check and drug screen
- Comfortable learning flat-rate pricing and service agreement tools (training provided)
WHY BENJAMIN FRANKLIN PLUMBING® OF INTOWN ATLANTA?
Customers book us by name. The brand does the marketing — you do the craft.
If you're tired of working for a company that says it values you but the pay stub tells a different story — come talk to us!
Customers book us by name. The brand does the marketing — you do the craft.
If you're tired of working for a company that says it values you but the pay stub tells a different story — come talk to us!
Salary : $72,800 - $120,000