What are the responsibilities and job description for the Benjamin Franklin Plumbing Field Supervisor position at Benjamin Franklin Plumbing of Dallas, TX?
Benefits:
- 401(k)
- 401(k) matching
- Company car
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
COMPANY OVERVIEW
Benjamin Franklin Plumbing is a leader in the plumbing industry, known for our commitment to punctuality, exceptional service and customer satisfaction. We are seeking a licensed plumber with supervisory experience (Journeyman or Master Plumber) to join our growing team and help us maintain our reputation for quality and reliability. The ideal candidate must possess a high level of attention to detail, ability to perform in a fast-paced environment and demonstrate excellent problem-solving skills. A friendly, positive attitude that’s willing to go above and beyond are critical to being successful in this role.
SUMMARY:
Responsible for direct customer interactions, new sales and upselling efforts through collaboration with sales personnel, call center personnel and management. Manage personally assigned vehicle inventory, maintenance and reports. Work closely with the Operations Manager to promote outstanding customer service, technician training, safety compliance and job assignments for assigned technicians. Provide oversight, mentorship and training to technicians.
DUTIES AND RESPONSIBILITIES:
- Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment and skill level of personnel
- Inspect and monitor work areas, examine tools and equipment and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules
- Guide, direct and motivate subordinates through setting and communicating performance standards and enforcement of established policies and procedures
- Monitor employees' work levels and review work performance
- Requisition materials and supplies, tools, equipment and replacement parts
- Inspect, test, and measure completed work
- Conduct or arrange for worker training in safety, repair, or maintenance techniques, operational procedures and equipment use
- Compute estimates and actual costs of factors such as materials, labor and outside contractors for bid approvals
- Examine systems and facilities and analyze information to determine needed installations, services and repairs
- Confer with technicians, management and customers to coordinate work activities and identify and review resource needs
- Monitor tool and part inventories and the condition and maintenance of shop to ensure efficient and effective work conditions, security and accountability
- Perform plumbing repair and maintenance for commercial customers
Experience:
- Minimum of 7 years experience in the plumbing trade as a licensed technician
- Minimum of 3 years of verifiable supervisory experience.
Certificates, Licenses, Registrations:
- Journeyman or Master Plumber License Required.
- Valid Texas Driver License Required
Physical Requirements:
The physical requirements for this job are diverse and will vary significantly from day to day. The incumbent may be required to stand for extended periods of time, lift heavy objects on occasion.
WORK HOURS:
Salary DOE, exempt position.
COMPENSATION:
This is a full-time, exempt position.
BENEFITS:
- Eligibility for health, vision and dental coverage, 401(k) plan and flexible spending accounts, subject to plan terms
- Eligibility for benefits such as life insurance, short- and long-term disability and long-term care
- Paid time off (PTO) earned on an accrual basis
- Company-paid holidays
- Use of a company vehicle and fuel card
Salary : $65,000 - $80,000
