What are the responsibilities and job description for the Scheduling Care Coordinator position at Benevolent Hearts Home Care - Bedford, TX?
Benefits:
- 401(k)
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
- Competitive salary
Scheduling Care Coordinator – Behind-the-Scenes Hero of Care
Full-Time | Monday–Friday| Day Shift
Full-Time | Monday–Friday| Day Shift
Why This Role Matters
Every great caregiver visit starts with a rock-solid schedule. As our Scheduling Care Coordinator, you’ll juggle calendars, vacation swaps, and last-minute changes—ensuring clients receive seamless support and caregivers enjoy predictable, balanced shifts. In short, you keep our agency's heart beating.
What We Offer
- Competitive pay, on-call stipend
- Paid time off, 401K, and ongoing professional development
- A people-first culture that applauds your problem-solving superpowers
Your Day-to-Day Impact
-
Master the Schedule: Build and confirm all client shifts at least two weeks ahead; track PTO and client requests in real time.
-
Right Caregiver, Right Client: Match skills, proximity, and personalities to guarantee quality, continuity, and satisfaction.
-
Tackle Emergencies Gracefully: Maintain an up-to-date on-call list and secure coverage within minutes—not hours.
-
Keep Everyone Informed: Send instant updates to caregivers, clients, and managers via phone, text, and scheduling software.
- Support Growth: Assist HR with new-hire onboarding and share feedback that strengthens retention.
What You Bring
- Prior experience as a home care scheduler is required.
- Tech-savvy with agency scheduling platforms and Microsoft Office.
- Eagle-eye attention to detail and the ability to juggle multiple priorities without dropping the ball.
- Empathy and diplomacy—you handle urgent calls with a calm, caring tone.
- High school diploma or GED (additional coursework in business or healthcare administration is a plus).
Ready to Orchestrate Exceptional Care?
Apply today to become the logistical backbone of a team that values its people as much as its clients!
Salary : $20 - $25