What are the responsibilities and job description for the IT Project Analyst position at Benefits Management Group Inc?
Benefits Management Group, Inc. (BMGI) is a growing third-party administrator of union employee benefit funds. We are currently seeking an IT Product Analyst for our Oak Brook office. Step into a multifaceted role that sits at the intersection of technology, business, and user experience. This is a position where strategic oversight is coupled with technical acumen, requiring you to envision the big picture while also diving into the details of product development. You will collaborate closely with cross-functional teams to define project objectives, scope, and requirements, as well as ensure alignment with business goals and end-user needs.
Key Responsibilities of an IT Product Analyst
- Defining the product vision, strategy, and roadmap in alignment with business goals and end-user needs.
- Gathering and prioritizing product and end-user requirements to ensure the product delivers unique value.
- Working closely with development teams to deliver functional and user-friendly products within timelines.
- Running beta and pilot programs with early-stage products and samples.
- Acting as a product promoter to build awareness and understanding across internal teams.
- Measuring and analyzing product performance and using data to guide future product development.
- Managing product-related support, feedback, and inquiries from users.
- Coordinating with marketing, sales, and support teams to ensure revenue and customer satisfaction goals are met.
- Ensuring that the product supports the company's overall strategy and goals.
Hard Skills Required
- Proficiency in SQL, Excel and data visualization tools. Technical literacy in C# and AWS.
- Experienced in Agile, Scrum, and Kanban methodologies.
· Competency in roadmapping, documentation and issue tracking software.
· Writing precise product requirement documents (PRDs), user stories, and functional specifications.
· Ability to conduct market sizing, competitor analysis, and usability testing
· Understanding SaaS metrics, pricing strategy, and ROI analysis
Soft Skills Required
- Comfortable questioning the status quo
- Ability to delegate
· Skilled at talking and listening to people with tact and respect
· Excellent at time management
· Strategic thinking skills
Our technology is what sets us apart. It is best in class. That means it is easy to use, accurate and efficient for our clients, their plan members and our own staff.
We believe that actions speak louder than words. We are a partner that our clients trust to deliver exceptional customer service, to simplify complicated issues and to provide accurate answers to questions.