What are the responsibilities and job description for the Front Office Receptionist position at Benefit Plan Administrators, Inc.?
Company Description
Benefit Plan Administrators, Inc. is a third‑party administrator specializing in union benefit plans. We provide comprehensive administration services for health, pension, annuity, and other trust‑funded benefits, with a focus on accuracy, compliance, and responsive service to trustees, unions, and participants.
Role Description
This is a full-time, on-site role for a Front Office Receptionist located in Reno, NV. The Front Office Receptionist will manage daily office operations, including greeting visitors, answering and transferring phone calls, and maintaining the front desk area. The role also involves handling inquiries, providing excellent customer service, and ensuring efficient communication within and outside the organization. Candidates will be the first point of contact, representing the company in a professional and welcoming manner.
Qualifications
- Strong Phone Etiquette and professional communication skills
- Experience with Receptionist Duties and Front Office operations
- Excellent Customer Service abilities and interpersonal skills
- Ability to manage tasks efficiently, with attention to detail
- Proficiency in using office equipment and basic knowledge of Microsoft Office Suite
- High school diploma or equivalent; additional certification in office administration is a plus
- Previous experience in a front office or receptionist role is preferred but not required