Bilingual Benefit Engagement Specialist

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13551320

At BCInsourcing, we believe our people are our greatest strength. We

strive to hire individuals from diverse backgrounds because different

perspectives make us stronger, more innovative, and better equipped to

serve others. If you are passionate about helping people and enjoy being

part of a dynamic, team-oriented environment, youll feel right at home

here.

BCInsourcing, a Lockton Company, is one of the nations leading benefit

communication firms. Headquartered in Kansas City, we deliver customized

benefit communication and administrative services to employees across

the United States, partnering closely with our clients HR departments to

support both organizations and their employees.

• Location: This role operates on a hybrid schedule, requiring 12 days
  
  

onsite at Simmons and 34 days remote per week.**\

Essential Functions

• Represents BCInsourcing as Company Ambassador by engaging in
  
  

purpose-driven dialogue with the department leaders, providing

support while exercising independent judgment to cultivate effective

business relationships, and maintaining rapport with all case

partners and the clients employees.

• Participates in providing SME-certified-license knowledge in clients
  
  

HR/Benefit meetings, NEO presentations, and group meetings for

clients managers to navigate the concerns of their departments

employees.

• Makes independent decisions regarding outreach strategy while
  
  

participating in the clients initiatives and projects related to

total rewards.

• Creates an approachable environment in primary and secondary
  
  

workplace locations, traveling as necessary or operating remotely,

to engage and counsel employees about their core and voluntary

benefit options and coverages.

• Exercises self-driven time management to efficiently respond to
  
  

face-to-face impromptu service requests and provide timely answers

to client and employee questions.

• Responsible for analyzing census data to create a customized
  
  

reach-out strategy meant to effectively connect with newly hired and

existing employees to conduct personalized one-on-one comprehensive

benefit review sessions.

• Responsible for accurately inputting and capturing employee
  
  

enrollment decisions, using appropriate system platforms or paper

application processes, and following Life and Health licensure

regulations and BCInsourcings quality assurance.

• Participates in developing communication strategies to achieve the
  
  

clients goals in their changing environment while using professional

verbal and interpersonal communication and active listening skills

in order to effectively educate employees and interact with client

partners.

• Responsible for developing and growing a professional work
  
  

environment including prompt coordination with a supervisor or other

appropriate parties including the clients management team, when

recognizing an accelerated issue or unusual matter to ensure it is

resolved thoroughly and accurately.

• Obtains and maintains an active Life, Health, and Accident Insurance
  
  

Producers License including timely continuing education, and meets

Other Licensing Requirements And Documentation, As Directed By

BCInsourcings Licensing guidelines. Serve as subject matter expert

on mechanics of insurance to advise the clients leadership and

employees. Promptly notifies BCInsourcings Licensing Specialist of

any information or situation that may impact active licensure or

appointment status.

• Maintains a working knowledge of the clients annual open enrollment
  
  

process for new and/or existing employees. Adapts to annual open

enrollment periods and special projects by adjusting a self-guided

work calendar to meet the needs of the clients employees including

evenings and weekends, traveling as necessary.

• Performs other responsibilities as requested by supervisor or
  
  

client.