What are the responsibilities and job description for the Returns Clerk position at Beneficial Talent Source?
JOB RESPONSIBILITIES
- Manage external and internal email accounts
- Generate and track claims within an internal software portal
- Communicate with internal departments relating to returned / defective products
- Evaluate returned items and place in proper stock
- File claims with carriers when goods are damaged or lost
- File for return authorizations to vendors
- Coordinate with warehouse to return shipments to vendors
- Track return shipments and coordinate with accounting ensuring credits are received
- Set daily, weekly, and monthly tasks to manage claim progress
- Update sales staff with progress and disposition of claims
JOB QUALIFICATIONS:
- Highly organized
- Self-motivated
- Good communicator
- Computer literate
- Problem-solving abilities
- Information retention
- Attendance/punctuality
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