What are the responsibilities and job description for the Aftersales Customer Support Administrator position at Beneficial Talent Source?
Job Summary:
- Process incoming and outgoing shipments including repairs, returns, demo units, and loaners with high accuracy
- Receive, verify, and transact inventory in ERP system (Syteline) while maintaining strong data integrity
- Assemble demo, loaner, and exchange units based on customer and sales requirements
- Coordinate closely with sales, warehouse, and customer service teams to ensure timely fulfillment and issue resolution
- Monitor open service requests and follow up internally to ensure completion and customer satisfaction
- Perform cycle counts, inventory checks, and maintain accurate stock levels within the service warehouse
- Support a mix of hands-on warehouse tasks and administrative/system work in a fast-paced environment
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Salary : $19