Warehouse Dispatcher

DISPATCHER

BENDER is a leading wholesale plumbing distributor dedicated to providing top-quality plumbing and HVAC products to our valued customers. We take pride in our commitment to embracing technology to drive results, and fostering a culture built on core values, team building, and training. You will be working for a company that cares about its customers AND its team. We are proud to announce that BENDER received an award from USA Today, as a top workplace in 2026 and one from Hartford Courant as a BEST PLACE TO WORK IN CT 2025!

• Are you ready to be a successful leader that leads by example?
• Are you ready to dive into a career that thrives on working hard and working smart?
• Do you use technology to drive results?
• Are you a leader who builds a strong team by rolling up your sleeves and jumping in?

Join the BENDER team as a full-time Dispatcher and be at the heart of our mission to provide top-notch service to our customers.

THIS IS NOT A DESK JOB. It is a dynamic, working dispatch position where you will be assisting your team with the staging, loading, and unloading of materials—jumping in to help the team get the job done right!

As a Dispatcher at BENDER you will be accountable for:

• Receiving, organizing, and logging deliveries
• Ensuring drivers are following safety checks and procedures
• Efficient routing of deliveries
• Monitor drivers and verify proper status and location of each delivery
• Prepare, assist, verify, and POD orders to be delivered
• On time delivery and accuracy

KEY RESPONSIBILITIES:

• Roll up your sleeves and work alongside the team, especially during busy periods or unexpected challenges.
• Effectively schedule and dispatch delivery drivers to fulfill customer orders while optimizing routes for efficiency.
• Embrace and leverage technology tools, such as GPS systems and dispatching software, to streamline operations and drive results.
• Safety Compliance: Enforce safety protocols and regulations to minimize accidents and maintain a safe work environment for all team members.
• Proactively identify and address operational challenges, finding solutions to optimize efficiency and customer satisfaction.
• Provide exceptional customer service by promptly addressing inquiries, handling delivery-related issues, and ensuring customer satisfaction.
• Maintain accurate records of dispatch activities, driver performance, and customer interactions.
• Uphold and promote the core values of BENDER in all interactions and decision-making processes.
• Collaborate closely with our team of drivers and support staff to foster a positive work environment and achieve common goals.

QUALIFICATIONS:

• DOT Medical Card preferred
• Exceptional organizational and multitasking skills.
• Leadership and team-building skills.
• Commitment to safety and adhering to company policies and procedures.
• Prior dispatching or logistics experience is a plus.
• Strong work ethic and a willingness to embrace working hard and working smart
• Strong technological proficiency, including the use of dispatching software and GPS systems.
• Adaptive to new technologies and software.
• Excellent communication and interpersonal skills.
• Physical ability to work in a fast-paced, physically demanding environment. assist with loading and unloading of materials.

WHY BENDER?

• Competitive salary and benefits package, including PTO, Insurance, a 401(k) match and others.
• Opportunity to lead and grow within a dynamic organization.
• Great company culture. BENDER has been won an award for a 2023 BEST PLACE TO WORK IN CT
• Contribute to a culture of innovation and continuous improvement.
• A supportive team environment that values hard work and dedication.
• Ongoing training and professional development.

If you are a results-oriented individual who thrives in a fast-paced, hands-on environment and shares our commitment to hard work, technology, core values, team building, and training, we invite you to apply for the Dispatcher position at BENDER. Join us in delivering excellence.

BENDER is an equal opportunity employer and welcomes candidates from all backgrounds to apply.

Please Note: All communications regarding your application status will be through email. Bender will not share application status information over the phone.