Job Summary:

Responsible for the proper scheduling of impending procedures.

Supervisory Responsibilities:

Does not oversee other staff.

Duties/Responsibilities:

• Schedules all surgical, gastroenterological (GI), and pain-management procedures
• Has knowledge and understanding of the surgery schedule and the format utilized by the center
• Coordinates specific scheduling requests for time and equipment
• Notifies Nurse Manager of special messages from physician’s office
• Works effectively with physician offices to manage the surgery schedule
• Provides accurate, timely and responsive information to Physicians and other stake holders
• Coordinates processes as required to meet physician and facility requirements
• Acts as a primary liaison for physician offices regarding patient information
• Manages physician blocks; releasing and filling blocks when necessary to increase patient census
• Coordinate with Materials Management and Sterile Processing to ensure required supplies and equipment are available for cases
• Confirm schedule of patients with physician offices
• Provide appropriate facility staff with information, schedule changes or cancelations
• Coordinate patient information with business office personnel including Medical Records and Insurance verification
• Requests patient records as required by the Physician
• Adheres to safety policies and practices good body mechanics and ergonomics
• Follows all rules and regulations for PHI and HIPAA protections of patient information
• Follows all policies and procedures, including, but not limited to, attendance, timeliness, and safeguarding confidential information
• Reports incidents in a timely manner
• Promotes patient and employee safety and communicates concerns appropriately, following Chain of Command
• Attends in-service programs as requested
• Performs other related duties as directed

Required Skills/Abilities:

• Must have excellent communication skills and ability to effectively interact and communicate with all levels within Bend Surgery Center and external customers, clients and potential employees
• Strong team working and collaborative skills
• High attention to detail
• Must be computer literate with working knowledge of Microsoft office products
• Must have knowledge of and ability to perform basic office skills
• Must have exemplary customer service skills
• Must be organized, flexible and versatile with the ability to function effectively in stressful situations

Education and Experience:

• A high school diploma or equivalent is required
• At least two (2) years experience in some aspect of the medical field to assure familiarity with medical terminology. Previous experience with scheduling surgical procedures is preferred.

**Lifting more that 50lbs requires an assistive device and or additional physical assistance.