What are the responsibilities and job description for the Front Office Coordinator position at Bend Inner Alchemy?
Are you an organized and personable individual with a passion for contributing to the transformative potential of psilocybin experiences? Bend Inner Alchemy is seeking a Front Office Coordinator to play a key role in our Psilocybin Service Center. This multifaceted position involves a range of responsibilities, from managing phone inquiries to ensuring a welcoming environment and assisting in the distribution of the psilocybin product.
Responsibilities:
- Phone Management:
- Answer incoming calls, providing information about our services and addressing client inquiries with professionalism and empathy.
- Effectively communicate with clients, ensuring a positive and informative experience.
- Coordinate with facilitators to manage client schedules and updates.
Environment Maintenance:
- Water and care for office plants, contributing to a comfortable and inviting atmosphere.
- Light to moderate cleaning duties to maintain a tidy and welcoming front office space as well as client administration areas. Duties include but are not limited to vacuuming, emptying trash and keeping the kitchen area clean.
Access Control:
- Regulate access to the service center using a detailed log, ensuring security and confidentiality.
- Monitor and enforce safety protocols to create a secure environment for clients and staff.
Psilocybin Medication Distribution:
- Facilitate the client in obtaining the psilocybin product in accordance with guidelines set forth by the Oregon Health Authority.
- Ensure accurate record-keeping and adherence to dosage guidelines.
- Psilocybin Workers Permit:
- Hold and maintain a valid Psilocybin Workers Permit through the Oregon Health Authority, demonstrate compliance with legal and regulatory requirements.
- Stay informed about updates and changes in regulations related to psilocybin services.
Requirements:
Communication Skills:
- Excellent verbal and written communication skills.
- Ability to interact professionally with clients, staff, and external partners.
Attention to Detail:
- Meticulous attention to detail in maintaining accurate records and logs.
- Ensure compliance with safety and security protocols.
Customer Service:
- Prior experience in customer service, with a focus on creating a positive and supportive client experience.
- Adherence to Legal and Ethical Standards:
- Hold a valid Psilocybin Workers Permit, demonstrating a commitment to legal and ethical standards.
- Knowledge of and adherence to relevant regulations governing psilocybin services.
Team Collaboration:
- Ability to collaborate with other staff members, including facilitators and support staff, to ensure a cohesive and effective service center operation.
If you are a responsible and dedicated individual with a passion for contributing to the positive impact of psilocybin experiences and meet the specified requirements, we invite you to apply for this unique and rewarding position. Join Bend Inner Alchemy in creating a welcoming and supportive environment for individuals on their transformative journeys.
Job Types: Part-time, Contract
Pay: From $20.00 per hour
Work Location: In person
Salary : $20