Turndown Attendant- The Westin Grand Cayman Seven Mile Beach Resort & Spa

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you! What you will have an opportunity to do: The Turndown Attendant is responsible for providing evening turndown service to guest rooms, ensuring a comfortable, clean, and welcoming environment for guests returning to their rooms at night. This role focuses on delivering high-quality personalized service with attention to detail and professionalism. Key Responsibilities Perform turndown service in guest rooms according to hotel standards, including: Emptying trash bins Removing used room service items Replacing used glasses, towels, paper products, and amenities Wiping and disinfecting bathroom surfaces Removing bed covers and turning down bed linens Placing chocolates and any special amenities on pillows or bedside Closing shutters or curtains Turning on bedside lamps Turning on the radio to the designated classical music station Cleaning ashtrays (where applicable) Promptly notify the Night Supervisor of any rooms with a "Do Not Disturb" sign or rooms that refuse turndown service. Communicate all guest requests to the appropriate supervisor in a timely and professional manner. Report any maintenance issues, deficiencies, or damages observed in guest rooms to the supervisor immediately. Maintain cleanliness and organization of the housekeeping cart and linen closets. Assist with special cleaning projects or laundry as needed. Interact with guests in a friendly, courteous, and helpful manner. Report any guest complaints or concerns to a supervisor immediately. Follow all key control and security procedures. Timely reporting and return of any lost and found items. Perform other duties as assigned by management. What are we looking for? Able to carry and move items weighing up to 50 pounds. Excellent attention to detail. Physically able to bend, twist, lift, push, pull, and stand for extended periods throughout the shift. Must be available to work evenings, weekends, holidays, and afterhours as required. Previous housekeeping or turndown experience is an advantage but not essential. Friendly and professional demeanor with a genuine desire to provide excellent guest service. Compensation: CI$6.56 - CI$6.56 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.

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