Complex Assistant Director of Sales and Marketing

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Welcome to The Midland Hotel, a distinguished property in the Pyramid Global Hospitality portfolio. Located in the bustling heart of Chicago, Illinois, our hotel features 403 stylish guest rooms and 12,589 sq ft of versatile meeting space, creating an exceptional environment for both guests and employees. At The Midland Hotel, we pride ourselves on delivering outstanding service and creating memorable experiences. As a member of our team, you'll work in a dynamic and supportive setting, surrounded by the vibrant energy and iconic architecture of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The MIdland Hotel. Take the first step towards a rewarding career by applying today. At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution and vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting. In addition, employees enjoy paid time off and exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally. What you will have an opportunity to do: The Complex Assistant Director of Sales & Marketing supports the overall sales, marketing, and revenue-generating efforts for multiple properties. This position works directly under the guidance of the Complex Director of Sales & Marketing and plays a key role in driving hotel revenue through proactive sales activities, relationship development, client engagement, marketing initiatives, and operational collaboration. The position requires a dynamic hospitality professional with strong relationship-building skills, a passion for customer service, and the ability to identify and secure new business opportunities while maintaining and growing existing accounts. This role requires a high level of professionalism, creativity, organization, and responsiveness in a fast-paced hotel environment. ESSENTIAL FUNCTIONS: Sales & Business Development Support the execution of strategic sales plans to achieve and exceed revenue goals for guestrooms, meetings, catering, and hotel services. Actively solicit new business through prospecting, networking, cold calls, site tours, outside sales calls, and community involvement. Maintain and grow relationships with corporate, group, entertainment, social, and travel industry accounts. Assist in identifying market trends, competitor activity, and emerging business opportunities within the hospitality market. Conduct hotel site inspections, client presentations, and sales appointments for prospective and existing clients. Collaborate with operational departments to ensure successful execution of group and client expectations. Marketing & Brand Support Assist with implementation of marketing campaigns, promotional initiatives, social media coordination, and brand visibility efforts. Support hotel positioning within the local market while maintaining brand standards. Participate in community networking events, industry organizations, trade shows, and client events to promote both hotels. Assist with development of sales collateral, presentations, and promotional materials. Client & Account Management Respond promptly to inquiries, RFPs, and client communications. Maintain accurate account, activity, and pipeline information within designated sales systems. Support contract negotiation and account follow-up activities. Foster long-term client relationships through exceptional communication and personalized service. Administrative & Operational Support Prepare reports, forecasts, and sales activity updates for leadership review. Participate in weekly sales strategy meetings and revenue discussions. Assist with budgeting, market analysis, and performance tracking initiatives. Maintain knowledge of brand and corporate systems, brand standards, and company policies. QUALIFICATIONS Bachelor’s degree in Hospitality Management, Business, Marketing, or related field preferred. Minimum of 5 years of leadership roles in hotel sales & marketing, preferred. Brand experience preferred. Strong verbal and written communication skills. Excellent interpersonal, organizational, and presentation skills. Ability to multitask and prioritize in a fast-paced environment. Proficiency in Microsoft Office and hotel sales systems. Knowledge of the hospitality market preferred. REQUIREMENTS: Ability to sit or stand for extended periods of time. Frequent walking throughout hotel properties, event spaces, meeting rooms, and client locations. Ability to travel locally for outside sales calls, networking events, and client meetings. Frequent use of computers, phones, and standard office equipment. Ability to lift and carry up to 20 pounds occasionally for sales materials, marketing displays, or event setup items. Ability to bend, reach, stoop, and move throughout guest and meeting areas. Must be able to communicate clearly in person, over the phone, and through written communication. Flexibility to work evenings, weekends, and holidays as business levels and client events require. WORK ENVIRONMENT This position operates in a professional hotel environment with frequent interaction with guests, clients, vendors, and hotel associates. The role may involve exposure to varying noise levels, crowded events, and fast-paced operational situations during peak business periods. EQUAL OPPORTUNITY EMPLOYER STATEMENT Pyramid Global Hospitality is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to protected status under applicable federal, state, or local laws. What are we looking for? Compensation: $115,000.00 - $145,000.000 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.

Salary : $115,000 - $145,000