Wine Sales Account Manager

Benchmark Wine Group is searching for an outstanding wine professional to be a Rare Wine Sales Account Manager.

Want to be a part of an exciting team, engaging daily with aficionados hunting for the very best wines? Do you desire an opportunity to taste and learn about the greatest wines made all over the world? Already working with a list of wine collectors and enthusiasts? If this sounds like you, then we want to hear from you.

We seek a self-motivated, dynamic, and responsible wine/sales professional to join the elite team of Benchmark Wine Group. Three years of wine-industry sales or related experience is required. Professionalism and knowledge of collection-worthy wines are important qualities for this role. Successful candidates will bring the drive to get the job done, and a passion for creating customer satisfaction. You will play a key part in building meaningful relationships with our constantly growing base of VIP wine collectors. Under the direction of the Sales and Marketing Manager, you will be responsible for all aspects of customer communications and relationship-focused sales.

About us: Established in 2002, Benchmark Wine Group is the leading purveyor of fine and rare/back vintage wines for world-class wine collectors, restaurants, and wine merchants across the globe. Based in Napa Valley, we acquire the most sought-after wines from private cellars and professional sources. The Benchmark team draws on decades of industry experience and provides exceptional service for all customers. 24-hour/365-day real-time access to our cellar inventory is available at benchmarkwine.com.

Duties and Responsibilities:

• Engage daily with existing collector customers to assist them with acquiring rare wines for their personal collections
• Develop advisory relationships with new customers
• Reconnect and establish rapport with lapsed customers
• Drive sales performance to achieve monthly/quarterly sales targets
• Work with VP of Operations and Sales and Marketing Manager to identify, implement and strengthen customer retention strategies
• Work with the Marketing Team to assist with development of email offers
• Develop weekly sales planning with Sales and Marketing Manager
• Acquire new customers and expand business with existing customers
• With Marketing Team and Sales and Marketing Manager, construct weekly private offers on existing Benchmark inventory
• Handle all modes of customer communications, including phone, email and other digital communication channels
• Assist Commercial Acquisitions Manager with tastings on new and exciting products that align with our department objectives
• Collaborate with the Marketing Team on the best approach regarding email offers
• Other activities that we may define together to support the Sales & Marketing teams as necessary

Skills and Qualifications:

• Domestic wine knowledge is a must; global wine knowledge preferred
• Basic proficiency with Microsoft Excel is required; strong skills are a big plus
• Excellent written and verbal communication skills
• Ability to read, analyze, and interpret complex documents
• Ability to respond effectively to sensitive inquiries or customer challenges
• Ability to understand and execute instructions
• Ability to solve problems efficiently
• High School diploma or equivalent required; Associate or Bachelor degree preferred
• Three years or more in related experience

Why Benchmark Wine Group?

• 100% Company paid medical coverage (choice of HMO or PPO); 50% Company paid dental & vision. Dependent coverage available through payroll deduction.
• 401k Retirement plan with partial Company match; 100% vested upon enrollment
• Paid holidays and paid time off
• South end of Napa Valley location; easy access to Hwy 12, 37, & 80
• Periodic wine tastings

Salary: $25.00 to $30.00 per hour, DOE; plus incentives for meeting sales targets

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• FSA program

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have domestic wine knowledge/experience?

Work Location: In person

Salary : $25 - $30