HR Generalist (Bilingual)

Company Overview

Benchmark is a premier design-build, site and underground utility construction firm, completing over 500 projects spanning over ten (10) years. With a heavy focus on mission critical facilities, our teams collaborate seamlessly to ensure our customers receive the highest level of service in the construction industry. At Benchmark, our success is fueled by our exceptional workforce. We prioritize training and professional development, encouraging our team to expand and enhance their unique skills, so they can fully realize their potential. If you are driven and passionate about excellence, we want to hear from you. Join us and be a part of our dynamic team, where your skills and ambitions will be nurtured and valued.

Job Summary

The HR Generalist plays a critical role in supporting the day-to-day operations of the Human Resources department, with a primary focus on employee relations, benefits administration, and retirement/401(k) programs. This position is responsible for serving as a resource to employees and managers, including a bilingual workforce, ensuring compliance, and supporting a positive and productive workplace culture. 

 The ideal candidate must have a strong understanding of HR best practices, demonstrated experience owning benefits and employee relations, the ability to effectively communicate in both English and Spanish, excellent organizational skills, and a proactive approach to HR support.

Key Roles & Responsibilities

• Serves as a trusted advisor to employees and managers, providing HR support and guidance in both English and Spanish, and promoting a positive and inclusive work environment
• Assists employee relations activities, including handling complaints, conducting investigations, documenting findings, and recommending effective solutions
• Provides coaching and guidance to managers on employee performance, disciplinary actions, conflict resolution, and corrective action processes
• Assists and administers employee benefits programs, including health insurance, leave programs, and 401(k)/retirement plans, ensuring timely and accurate resolution of employee inquiries
• Communicates benefits and HR programs clearly to employees in both English and Spanish, as needed
• Coordinates open enrollment and manages benefits-related communications, system updates, and data audits
• Supports training delivery and employee communication for a bilingual workforce
• Maintains compliance with federal, state, and local employment laws, such as FMLA, ADA, and EEO
• Assists in developing and communicating HR policies and procedures, ensuring consistent application across all departments
• Maintains and updates HR systems, including HRIS and timekeeping systems, while generating reports to support decision-making
• Partners with the HR team to identify opportunities for process improvement and increased efficiency
• Collaborate closely with recruiters to facilitate an efficient and consistent onboarding experience across job sites nationwide.
• Performs other duties and responsibilities assigned to support HR and business operations

Preferred Qualifications

• Bachelor’s degree in human resources, Business Administration, or a related field
• Three to five (3–5) years of HR experience in a generalist role, with a strong emphasis on benefits administration and employee relations, preferably in the construction or industrial industry
• Fluency in both English and Spanish (written and verbal) — required
• Strong working knowledge of employee benefits, including health plans and 401(k)/retirement programs
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization
• Proven problem-solving and conflict-resolution skills
• Highly organized with the ability to manage multiple tasks and meet deadlines
• Proficient in Microsoft Office Suite and HRIS systems

Preferred Qualifications

• HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR
• Experience in the construction industry or a similar fast-paced environment
• Familiarity with training program development and delivery
• Demonstrated ability to manage compliance with state and federal employment laws and regulations

Why Join Benchmark Utility Services

Benchmark Utility Services offers competitive compensation, comprehensive benefits and a dynamic work environment that values excellence, teamwork, and professional growth. If you possess the Qualifications and skills to excel in this role, we encourage you to apply

Equal Opportunity Employer.