Facilities Specialist

Benchmark has been a trailblazer in senior living for nearly 30 years, operating 68 communities with 7,400 associates across the Northeast. With $3 billion in assets under management and $700 million in annual revenue, the company is experiencing historic growth, expanding its footprint from Boston to Washington DC. Benchmark offers independent living, assisted living, memory care, and continuing care
To meet this demand, senior housing development must nearly double historical levels over the next two decades. Benchmark is outpacing industry growth, backed by prominent investors such as KKR, Prudential Financial, Omega Healthcare Investors, and Ventas, Inc. Its brand strength is reflected in its 62 Best Senior Living Community awards from U.S. News & World Report in 2024, far exceeding industry averages.

Benchmark’s success is deeply rooted in its people. The company’s purpose – Transforming Lives Through Human Connection – is lived daily by associates who embody its core values: Called to Care, Better Together, and Be the Benchmark. Recognized as a Top Place to Work by The Boston Globe for 18 consecutive years and certified as a Great Place to Work for eight years, Benchmark fosters a culture of inclusion, growth, and recognition. It supports employees through initiatives like an associate grant program called One Company Fund, Benchmark University, an Inclusion Advisory Council, and a Cultural Ambassadors program. With over 500 associates boasting 15-plus years of tenure, and an annual gala celebrating excellence, Benchmark continues to be a destination for meaningful careers and compassionate care – setting the standard in senior living.
retirement communities, positioning itself as a leader within this growing real estate sector. Senior housing has consistently ranked among the top three real estate sectors for long-term investment returns, and with the Baby Boomer 80 population projected to grow over 5% annually through 2030, demand is surging.

The Plant Operations Specialist maintains responsibility for all maintenance and housekeeping functions within each Benchmark community this role is assigned to support. Responsibilities include: overseeing staff, payroll, operational expenses and supply and capital expenditures. The Plant Operations Specialist is also responsible for communication and coordination of people and tasks to accomplish repairs and alterations to buildings and equipment systems. Must ensure that the building and grounds are orderly and in good repair. Additionally, provide technical support, product information, research, quality assurance guidance, establishes and monitors a preventive maintenance program that will promote a sense of well-being and aesthetic appeal for residents and staff. Position will cover primarily community locations in CT and as needed in other regions. This role may include special projects when not assigned to a specific community that has a vacant Plant Operations Role. This position is 100% travel.

Principal Duties/Responsibilities:

• Maintains a preventative maintenance log in TELS on all mechanical systems.
• Follows and promotes all safety standards and practices when performing maintenance service.
• Maintains smoke and fire protection equipment including fire extinguishers.
• Performs Resident Emergency Call system checks on each resident apartment routinely.
• Reports and documents all incidents/accidents, regardless of severity, to the Executive Director, Corporate Risk Manager & Regional Director of Facilities.
• Ensures all OSHA requirements and regulations are implemented and in compliance.
• Performs general maintenance work (light electrical, painting, carpentry, etc.).
• Understands HVAC and can operate and maintain equipment and ensures they are in good working order.
• Replenishes and maintains supply levels in work areas.
• Maintains plumbing and plumbing fixtures.
• Assures all tools, work areas, equipment and furnishings are clean, in proper working order, and properly stored.
• Ensures that the facility and all equipment are properly maintained for resident comfort and convenience.
• Consistently and routinely maintains and repairs equipment and documents any hazardous condition.
• Routinely replaces light bulbs, exit lights, room call lights, etc., where needed.
• Ensures that walls and ceiling coverings are free of cracks or tears, peeling wallpaper or paint or missing or cracked tiles.
• Ensures that flooring is free of cracks and missing or raised portions.
• Maintains a preventative maintenance log on all mechanical systems (utilizing TELS system) and ensures that electrical systems including appliances, cords and switches are in good working order.
• Keeps the building free from breeding areas for flies, vermin and rodents.
• Oversees and supervises landscape and snow removal contractors to ensure quality work and that entrances, exits, steps and outside walkways are free from snow, ice and other hazards.
• Maintains screens and windows clean and in good repair.
• Maintain sprinkler systems.
• Establishes and manages a preventive maintenance schedule.
• Establishes and maintains an effective work-order system utilizing TELS.
• Keeps track of monthly budget (supplies and purchased services) utilizing Yardi.
• Staffs according to budgetary guidelines.
• Monitors and minimizes overtime usage.
• Maintains vendor contracting within appropriate budgetary guidelines.
• Participates in the development and management of operational and capital budgets.
• Effectively negotiates bids and manages contracts of vendors performing plant-related work. (i.e., snow removal).
• Assesses residents’ environment for safety concerns.
• Reports resident concerns / problems to Traditional Care Director, Harbor Care Director or Resident Care Director or designee, as applicable.

As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following:

• 10 paid holidays plus 1 floating holiday
• Vacation and Health & Wellness Paid Time Off
• Tuition Reimbursement
• Physical & Mental Health Wellness Programs
• Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
• 401K Retirement Plan with Company Match
• Long Term Care Insurance
• Company-provided Life Insurance & Long-Term Disability

Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.

Salary : $100,000 - $120,000