What are the responsibilities and job description for the Reverse Loan Officer position at Benchmark Mortgage?
Position Overview:
With Relationships as one of Benchmark’s core values, building and maintaining relationships in order to source loan applications is the primary focus of our loan officers. The Loan Officer sources and originates loan applications from consumers and maintains relationships to develop and keep an active pipeline of applicants.
Ideal candidates for this position have a strong service-oriented mindset with prior, proven reverse mortgage loan sale experience, excellent communication skills, and proven knowledge of reverse mortgage lending, compliance, Quantum Reverse or Reverse Vision and regulatory requirements.
Essential Functions of the Role:
- Establish and maintain relationships through frequent travel with individuals including existing clients, past clients, and real estate professionals to generate business referrals.
- Maintain a pipeline of applications within federal and state regulations.
- Analyze reverse mortgage applications and determine the programs best meeting the needs of the consumer.
- Gather required application data and provide initial documents and disclosures to the applicant.
- Communicate and educate the consumer on qualified programs (both HECM and proprietary products if eligible) including benefits and risks.
- Support communication through the loan process between operations staff and the borrower.
- Provide all applicable initial documents and disclosures to the loan processor.
- Work with assigned Benchmark branch(s) in the training, marketing and assisting in all aspects of Benchmarks’ reverse mortgage program.
- Other duties as assigned.
Essential Knowledge/Skills/Abilities:
- Strong communication skills
- Ability to generate leads
- Customer service oriented
- Proven ability to prioritize and multi-task
- Knowledge of various reverse mortgage loan products
- General knowledge of credit reports and Financial Assessment including Residual Income calculations
- Ability to adapt to market changes
- Knowledge of the mortgage loan process
- Proven ability to monitor and track multiple deadlines
Experience Requirements:
- Minimum of 12 funded self-generated reverse mortgages in prior 12 months required.
- Has built a solid referral base
Education/Licensing Requirements:
- High school diploma or equivalent required. Some college preferred.
- Licensed in market area and registered nationally in NMLS.
- Professional certification (CRMP) a plus
Working Conditions:
- Fast-paced environment.
- Requires normal vision (corrected) both close and distant.
- Requires normal hearing levels (corrected).
- Requires working at a desk to use a phone and computer for extended periods of time.
- Requires sitting, bending.
- Works effectively with frequent interruptions.
- Lifting requirements of 10 lbs. occasionally.
- Frequent travel >50%.