What are the responsibilities and job description for the Client Delivery - Multiple Openings - 5577 position at Benchmark IT - Technology Talent?
Client Delivery Opportunities (Associate & Team Lead/AVP) – Full Time – Hybrid
About the Role
We're partnering with our client, a fast-growing fintech firm, on multiple Client Delivery opportunities within its Data Solutions team. These positions range from Associate-level individual contributor roles to Team Lead/Assistant Vice President positions, supporting wealth management clients through a combination of financial reporting, investment operations, and technology.
Whether you're looking to deepen your expertise in client delivery or lead a team of reporting professionals, these roles offer the opportunity to work at the intersection of finance and technology while helping deliver best-in-class service to clients.
Responsibilities
- Support and oversee financial reporting and data aggregation activities, including analyzing and explaining portfolio performance results
- Conduct account-level reconciliations, including research and resolution of breaks, cancels, and corrections
- Analyze private equity and hedge fund statements for input into reporting systems
- Partner with clients and internal teams to resolve data and reporting issues
- Manage or support client onboarding, account setup, training, day-to-day support, and issue resolution
- Configure and maintain financial software applications, including new client setup, financial account and asset classification, and data feed management
- Create custom reports based on client-specific needs and collaborate with vendor partners on system enhancements and data issues
- Work collaboratively to prioritize workloads and ensure projects are completed accurately and on schedule
- Develop and maintain operational procedures, controls, and best practices
- (Leadership roles) Lead, coach, and mentor client-facing analysts and associates while partnering with senior leadership to drive team performance and operational excellence
Qualifications
- 3–7 years of relevant experience (level dependent)
- Bachelor's degree required
- Experience with Addepar, Black Diamond, or similar wealth management platforms (Axys, APX, Orion, Archway, Solovis, Masttro, etc.)
- Experience supporting RIAs, family offices, wealth management firms, custodians, or wirehouses
- Strong understanding of financial instruments, portfolio performance reporting, and investment operations
- Knowledge of private equity, hedge funds, equities, fixed income, ETFs, mutual funds, SMA/UMA portfolios, and alternative investments
- Experience with client onboarding, portfolio reporting, account reconciliation, and data management
- Strong client relationship and communication skills
- Advanced Excel and PowerPoint skills; familiarity with database concepts and basic programming is a plus
- Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
- Ability to thrive in a fast-paced, client-focused environment
- Leadership experience managing, coaching, and developing team members is required for Team Lead/AVP opportunities
Compensation & Benefits
These positions offer competitive compensation packages, including base salary, annual performance bonus, and equity for all full-time employees. Employees also receive comprehensive benefits, including an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental and vision, telemedicine, virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
Employees work in the office Monday through Thursday, with the flexibility to work remotely on Fridays.
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