What are the responsibilities and job description for the Technology Operations Specialist II - Data Ops & Platform Support position at Benchmade Knife Company and Careers?
Our Core Values
ELEVATE EVERYTHING – We each bring a specific set of skills to the table, offering up our expertise and resources to enhance the work of others. We challenge each other to be the best in order to achieve enduring value in the eyes of our customers.
BETTER IS BETTER – There is no finish line; we strive for continuous improvement in everything we do. We obsess over every detail to find ways to improve both our products and our process.
UNAPOLOGETICALLY ACCOUNTABLE – We’re open and honest in how we speak and listen. We celebrate each other’s successes and collectively rally to solve every challenge. We own it!
COURAGEOUS INNOVATION – There are elegant ideas awaiting discovery in everything we do. We push everyone around us to pursue those ideas openly so we can continue to dominate the category.
COMMUNITY DRIVEN - As a family business, we understand the importance of enriching the communities we call home. As a company, and as individuals, we work to make our expertise available to do the most good for those around us.
Key Responsibilities
- Monitor Snowflake data loads and operational data pipelines
- Support SQL Server fundamentals (read-only queries, job monitoring)
- Assist with replication health checks and alerts
- Support Tableau extracts and data refreshes
- Identify and escalate data issues with clear diagnostics
- Partner with Engineering on root cause analysis
- Document data operational procedures
- Data platform maintenance
What Success Looks Like
- Early detection of data issues
- Reduced downstream reporting incidents
- Accurate and timely escalations
- Growing understanding of data flows and platforms
- Strong collaboration with Engineering
Skills & Experience
- Data platforms, SQL, and analytics
- Familiarity with databases and data tools
- Strong attention to detail
- Ability to learn complex systems quickly
- Clear communication skills
Growth Path
Technology Ops Specialist II (Data) Ops Engineer Data / Engineering roles