Front Desk Office Manager - Ben Shamoiel Chiropractic

Front Desk Office Manager – Ben Shamoiel Chiropractic

Are you an energetic, confident leader who thrives on creating meaningful connections and running a tight, efficient front office? Ben Shamoiel Chiropractic is looking for a Front Desk Office Manager to lead our front desk operations with authority, organization, and a passion for patient care.

We are a corrective care chiropractic office focused on long-term health, not just temporary relief. Our mission is to transform lives through neurologically-based chiropractic care—and we need someone who can confidently manage the front end of that journey.

What We’re Looking For:

• Energetic & Personable – You bring positive energy to every interaction.
• Confident & Authoritative – You lead with clarity, hold boundaries, and guide patients with confidence.
• Decisive & Organized – You keep systems running smoothly and can think quickly on your feet.
• Patient-Focused – You love people, excel at communication, and create a welcoming experience.

Key Responsibilities: Patient Flow & Office Management

• Lead Daily Huddles – Align the team every morning around goals, responsibilities, and the day’s schedule.
• Manage Patient Appointments – Greet patients, check them in/out, schedule efficiently, and maintain smooth office flow.
• Office Environment – Manage the atmosphere (music, mood, and workshop materials) to reflect our culture and mission.
• Patient Notifications – Notify doctors of key appointments, follow up on no-shows with calls/emails.
• Patient Compliance – Ensure patient schedule adherence, track daily stats, and oversee reminders.

Financial & Administrative Duties

• Cash Management – Count and balance the cash drawer daily.
• Financial Agreements & Insurance – Assist with payment plans, insurance questions, and new patient financials.
• Billing & Collections – Collect payments, manage accounts, and process EFT forms.
• Reporting – Print/manage daily income sheets, weekly reports, and deposit logs.

Patient Interaction & Support

• Customer Service – Handle calls, reschedules, and patient inquiries with professionalism and care.
• Promotions & Workshops – Promote events and encourage workshop participation.
• Patient Records – Maintain accurate charts, testimonials, and manage the lending library.
• Patient Follow-Up – Make reminder and reactivation calls as needed.

Team Collaboration & Meetings

• Weekly Team Meetings – Report on new patients, visits, compliance, and manage patient gifting tasks.
• Closing Responsibilities – Balance income, update voicemail, and prep daily packets.

Special Appointment Management

• New Patient Exams & Reports – Ensure patients are informed, scheduled properly, and transactions handled smoothly.
• Progress Exams – Schedule and document exams, follow up on results, and manage related insurance tasks.

Qualifications:

• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Confident in managing financial transactions and patient accounts
• Team-oriented with a leadership mindset
• Previous experience in a healthcare or wellness setting preferred

What We Offer:

• A purpose-driven and supportive team environment
• Training and growth opportunities in chiropractic and leadership
• Impactful work that transforms lives
• Competitive compensation and office perks

Ready to lead, energize, and grow in a purpose-driven environment?
Apply today and help us bring lasting health to the Woodstock community—one patient at a time.

Benefits:

• Paid time off

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Job Types: Full-time, Part-time

Pay: $22.00 - $25.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Paid time off

Work Location: In person

Salary : $22 - $25