Demo

Team Lead

Ben & Jerry's
West Hartford, CT Full Time
POSTED ON 7/1/2026 CLOSED ON 7/30/2026

What are the responsibilities and job description for the Team Lead position at Ben & Jerry's?

Ben & Jerry's Shift Lead

Step up, lead the scoop squad, and make every shift sweet.

Pay Rate: $20-24 this includes tips

You'll

  • Be the decision-maker on shift -- own it from open to close
  • Guide, motivate, and support your team through every rush
  • Handle cash, deposits, and daily operations accurately
  • Deliver standout guest service and resolve issues in the moment
  • Run pre-shift huddles and keep communication clear
  • Train and support new team members
  • Hold the shop to its standards when the SM or AM is out
  • Keep shifts running smoothly and step up when it counts

Perks

  • Competitive pay leadership experience
  • Flexible schedules (nights and weekends)
  • Career growth & hands-on leadership training
  • Fun, values-driven workplace

You Bring

  • Food/retail experience (a plus, not required)
  • Great communication & organization
  • Reliability your team can count on

Apply now and scoop up your next leadership opportunity!

Salary : $20 - $24

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